Jobs at what3words | what3words (original) (raw)
Careers at what3words
The what3words team is on a mission to create a global standard for communicating location. We’re making the world an easier, more efficient and safer place for everyone.
Glassdoor reviews
Current and past employees have left us glowing reviews. See what it’s like working at what3words.
App of the Day
Our app is available on iOS and Android, and was App of the day in the App Store in 143 countries.
Latest news
Things move fast here. Check out our latest partnerships, integrations and app updates.
The team
Our team is around 150+ people strong, with offices in London, Mongolia and Germany.
London based
Our two floor open plan office is COVID-secure, and the team also benefits from a flexible working from home policy.
Social
We have over 20 different social clubs including yoga, pride, football, and comedy improv.
We offer the following benefits to all permanent employees of what3words:
- Competitive salary
- Flexible working
- 6 week remote working (work from anywhere) policy
- 25 days holiday: plus the option to buy more!
- Share options
- Pension
- Private health and dental insurance
- Annual health assessments
- Life insurance
- Wellbeing Days
- Yulife perks and rewards
- Generous parental leave policies
- Family friendly policies
- Employee Assistance Programme (EAP)
- Season ticket loans
- Cycle to work scheme
- Birthday vouchers
- Weekly lunch & learn sessions
- Office perks; free breakfast, snacks & regular team lunches
- Sports and hobbies clubs
- Dog friendly office
1. Apply
Send us a cover letter explaining why you’d like to join us.
2. Phone & video call
Let’s chat! We’ll organise a phone interview call, and a video call may follow.
3. Meet us
Join us at our office for interviews and get to know our team.
Tech team
We transform ideas and caffeine into built products used by customers around the world. We make tools, technologies and resources to help businesses integrate with what3words, whatever platform they use, and we build the infrastructure for the rest of the company to succeed.
Marketing
We’re an in-house marketing team and creative studio that finds compelling ways to tell the what3words story and explain its benefits to the world. We believe in the simplicity of ideas, in having deep market and consumer insights that drive behaviour change, and in functional design.
Business development
Our BD team works with businesses around the world – from multinational car companies and logistics firms to thousands of SMEs using what3words to make their business more efficient. We also support emergency services and NGOs, providing technology and training so they can use what3words to improve and save lives.
Growth
The guardians of data and insight, we support all corners of the business. Using the company’s OKRs as our guide – we analyse, ideate and activate initiatives which drive highest impact in growing both our consumer and partner objectives.
Product
User champions and technologists at heart, we work on a variety of platforms and technologies to help make what3words available to our audiences around the world. We collaborate across the team to understand user needs and create exceptional experiences, carrying out user testing and experiments to drive our strategy.
Languages
We develop new localised versions of our core products, ensuring more people around the globe can easily use what3words addresses in their native language – and support growth by localising content into the languages required for users to discover and follow our progress.
Customer operations
We enjoy solving problems and figuring out the best way to serve people who get in touch with us. We cover CRM, Customer Services, Sales data, Billing and all the ways they interlink. We ensure that as what3words grows, all the ways we do things continue to work and are efficient for our scale.
Operations
We are the oil which keeps the company engine running – recruitment, HR, IT, culture, office management, company socials, internal comms, and everything in between. We help to drive a strong and supportive culture, now and in the future.
Finance
We are responsible for making sure the team has the financial resources and information they need to help the company deliver on its mission, whilst controlling the purse-strings! This covers everything from ensuring suppliers are paid on time, to preparing budgets, commercial analysis and long term forecasts, plus working closely with existing and potential investors.
Legal
The legal team removes obstacles that would otherwise impede the company’s growth, sometimes looking around corners to do so. We also negotiate complex agreements, protect and enhance our IP portfolio and navigate complex international regulatory issues.
‘Being part of such an ambitious and talented team is definitely one of the biggest perks of working at what3words. Having passionate people all focused on one common mission is an exciting place to be. I’m constantly amazed by the creative solutions that arise from the fairly unique challenges we come up against, and that is a very rewarding thing to see on a daily basis.’
James - Partnership Lead
‘No two days are the same at what3words, working on a range of different markets and industries means that I’m always facing new challenges which keep me on my toes. With a wonderful team, it’s a great environment to thrive in and the perfect place to grow alongside the company which is growing at a great pace. A value I resonate with the most is ‘make new mistakes’ At what3words we’re encouraged to make mistakes and learn from them, it’s not a shameful experience but rather an opportunity to grow.
Titty-Kay - Junior Partner Marketing Associate
`I feel very fortunate to be part of a great team of linguistics creating versions of our product in a vast array of complicated languages. Out process is a closely-guarded secret but I get to work with wonderful freelancers all over the world, and I can’t think of another job where I would be looking at Ukrainian diminutives in the morning and Urdu verb conjugation in the afternoon! There is a great vibe within the company itself and the sheer amount of nationalities represented is staggering. There is always a chance to learn about other cultures and languages, and this feeds heavily into what is a very conducive work environment for me.’
Sam - Languages Project Manager
‘Working at what3words is like having the best of both worlds, It’s agile, fast-paced like a start-up, but it has the clout to impact industry-wide innovation like an enterprise. As someone who has experience working in both environments, I can confidently say that this is the sweet spot of both extremes. I think you are also able to strike a good work-life balance here because what3words accommodates for a diverse range of workers and work practices such as having an in-office, working from/ abroad as well as hybrid working. Finally, they/we are very transparent through the entire organisation and actively seek feedback to improve working practices to ensure they are getting the most out of their employment and take care of their well being.'
Iannish - Senior Product Designer
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Equality, diversity and inclusion at what3words
Our mission is to help everyone talk about everywhere, and we believe diverse perspectives make for a better company and better products too. We strongly encourage applications from underrepresented groups and are committed to diversity, equity and inclusion in our hiring processes and company culture.