IT Services (original) (raw)
Latest News for: it services
Awqaf’s ITSMS gets ISO 20000 int’l certification
Qatar Tribune 15 Jun 2026
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Cloud ITSM Market Size by Solution Type, Deployment Mode - Global Forecast to 2031
Nasdaq Globe Newswire 05 Jun 2026
The global cloud ITSM market is projected to grow from USD 11.09 billion in 2025 to USD 23.04 billion by 2031, at a CAGR of 13.0% ... The global cloud ITSM market is projected to grow from USD 11.09 ...
EasyVista Research Finds AI Is Widely Adopted in ITSM, Scaling Its Impact Is the Next Challenge
Business Wire 02 Jun 2026
NEW YORK--(BUSINESS WIRE)-- #ITSM--EasyVista research shows strong AI adoption and satisfaction in ITSM, but only 12% of organizations report fully mature ITSM operations ... .
AI Is Widely Adopted in ITSM, Scaling Its Impact Is the Next Challenge (EasyVista SA)
Public Technologies 02 Jun 2026
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Astreya Expands AI-First Service Desk with 3CLogic Integration, Unifying Voice AI and ITSM on ServiceNow
PR Newswire 02 Jun 2026
... Management (ITSM) ... Agents bounce between a UCaaS platform to handle calls, a separate chat tool to respond to digital channels, and ITSM platforms like ServiceNow to log, track, and resolve tickets.
Xurrent and Raynet partner to improve ITSM data quality through integrated IT Visibility
The Daily Record - Dunn 22 May 2026
“Xurrent is another forward-thinking ITSM provider that recognizes the importance of high-quality IT Visibility as the ....
The ITSM complexity crisis and how to control it
TechRadar 07 May 2026
Preventing technical debt in modern ITSM platforms requires governance, disciplined development, and platform health management ... .
ServiceNow under siege as Atlassian adds to ITSM take-outs
The Register 02 May 2026
CEO Mike Cannon-Brookes touts 'largest ever quarter for competitive displacements' ... .
Bring DEX into any ITSM with an agnostic browser plugin (Omnissa LLC)
Public Technologies 16 Apr 2026
) Helpdesk teams spend their day working tickets in ITSM tools ... The result is slower resolutions, higher ticket volume, and frustrated users. [...] ... Attachments Original document Permalink. Disclaimer ... (noodl.
Splashtop Announces Partnership with SysAid to Extend Secure Remote Support into AI-Driven ITSM Workflows
Nasdaq Globe Newswire 23 Mar 2026
Integration enables SysAid Copilot to initiate Splashtop remote support using AI-driven ticket and asset intelligence. Integration enables SysAid Copilot to initiate Splashtop remote support using AI-driven ticket and asset intelligence ... .
SysAid Announces Partnership with Splashtop to Enhance Secure Remote Support Within Its AI-Native ITSM Platform
PR Newswire 23 Mar 2026
TORONTO, March 23, 2026 /PRNewswire/ -- SysAid, a leading provider of AI-Native Enterprise and IT Service Management (ITSM) solutions, today announced a partnership with Splashtop, a global leader in secure remote access and support.
Want to improve ITSM workflows and efficiencies? Here are the top 5 AI features to ...
TechRadar 20 Mar 2026
Want to improve ITSM workflows and efficiencies? Here are the top 5 AI features to look for ... .
The Future of ITSM: 4 Trends Defining the Agentic Era (Salesforce Inc)
Public Technologies 16 Mar 2026
) Agentic AI IT service is entering a new era - and enterprises that fail to embrace it risk falling behind ... [...].
Cloud ITSM Market 2031: Leading Companies, Emerging Trends, Future Scope, and Opportunities
GetNews 09 Mar 2026
Four key factors are driving the rapid evolution of the cloud ITSM market ... These metrics reflect real operational usage rather than market estimates and show why the region remains central to cloud ITSM adoption ... Top Companies in the Cloud ITSM Market.