Transactions failing but cards still being charged (original) (raw)

Viewing 7 replies - 1 through 7 (of 7 total)

• Hello @redbullpeter
  Thank you for getting in touch. Kindly provide a screenshot of the problem you are encountering so that we can proceed with the investigation.
  We have already conducted a check, and the system is currently in live mode.
  SS: https://prnt.sc/12QvKy6M6I_K
  If you have any inquiries, please don’t hesitate to ask.
  Thank you,
  ZealousWeb
  Hello @redbullpeter
  Everything is going well here.
  If you have any questions, please don’t hesitate to ask—I’m here to assist.
  Thank you,
  ZealousWeb
  Hi guys,
  I switched to a different plugin as the campaign was live and I couldn’t wait for your reply. I can set things up on a dev install.
  Regards,
  Peter
  Hello, I’m having the same issue. I get the “Transaction is failed..” when testing, but the transaction goes through on stripe’s end, but contact form 7 fails to send the emails. It works with one stripe account but not the other and cannot figure out what the issue is. Is there a log or something I can send you? I’ve checked the API test keys multiple times.
  Hello @ek2dx and @redbullpeter
  Thank you for reaching out. We have successfully addressed the issues in version 2.0 with the latest update.
  Kindly review the changes and let us know if there are any remaining issues by sharing screenshots.
  If you have any questions or concerns, feel free to reach out—I am here to assist.
  Thank you,
  ZealousWeb
  Thanks, seems to be working now with version 2.0

Viewing 7 replies - 1 through 7 (of 7 total)