Emerging “cyber hygiene” practices for the Internet of Things (IoT): Professional issues in consulting clients and educating users on IoT privacy and security (original) (raw)

2017 IEEE International Professional Communication Conference (ProComm), 2017

Abstract

“Cyber hygiene” strategies for the Internet of Things (IoT) may soon expand far beyond the various approaches that are prescribed for today's computing technologies in workplaces and households (the latter including frequently changing passwords and installing malware protections). This paper explores the various roles of health professionals, insurance agents, marketers, lawyers, financial specialists, and other professionals who are working with clients and consumers during this period in which IoT devices are evolving rapidly and the IoT-produced data's privacy and other legal statuses are still murky. Roles of technology developers and implementers may also shift as IoT data are retained for an assortment of technical and diagnostic purposes but are later requested or subpoenaed for specific investigations or legal proceedings. The paper will also outline the needs for input to public policy discourse by communications professionals who have some insights as to how IoT advances may impact their clients and society as a whole. In the near future, education and communications professionals may also empower households by designing instructional materials for use in establishing cyber hygiene routines and resolving IoT-related concerns.

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