The Emergence of Cultural Resources, with the Aid of High Technology, as a Tool for Developing Tourism Enterprises (original) (raw)

Cultural and Tourism Innovation in the Digital Era

Springer proceedings in business and economics, 2020

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Technology as a Catalyst for Tourism Entrepreneurship: A Critical Insight

International Journal of Social Sciences and Humanities Invention

The purpose of the present article is to highlight the importance of technological advancement and the role of travel technology providers in the tourism industry. The present study also highlighted the current technological changes and trends in the tourism and hospitality industry. A systematic study of the existing and emerging technologies in the tourism sector and how travel technology providers help entrepreneurs to organize and automate the travel business is presented in the form of a viewpoint. Travel technology providers help tourism enterprises by providing services like API integration, customer relationship management (CRM), portal and website designing, and more. Covid-19 has scaled up the technological changes and boosted digital entrepreneurship worldwide, bringing various technological trends to the tourism and hospitality industry. To meet the needs of modern-day travelers, travel agents and tour operators are considering taking their travel business online and opt...

Contributions of Information and Communication Technologies to Cultural Tourism Experiences

Advances in Hospitality and Tourism Information Technology , 2021

Cultural tourism is a growing sector in which technologies play an important role. Location-based technology, or augmented, virtual and mixed reality, amongst many others, open up new possibilities for managers and at the same time enhance cultural tourism experience in all its stages. In this context, cities, and destinations in particular, need to innovate in order to assure a sustainable and competitive offer that benefits to both tourists and residents by facilitating their daily life through smart initiatives. The purpose of this conceptual chapter is to analyze how the creation of cultural tourism experience with information and communication technologies (ICTs) can contribute to the concept of Smart Destination. Multiple micro-case studies are conducted based on a literature review of best practices from scientific articles on smart technologies and cultural tourism. Three main smart axes are developed, where technology contributes in a transversal way: innovation, sustainability, and accessibility. This chapter provides a theoretical framework based on a smart vision of cultural tourism. It will help students, academics, and practitioners to consider ICT in its interrelation with different important current issues in cultural tourism. It supports the reflection on sustainable tourism in the context of Smart Destinations through innovation.

Journal of tourism-studies and research in tourism BUSINESS DEVELOPMENT IN TOURISM AND TECHNOLOGY

The paper presents the relationship between the development of tourism business and the technology developed through the concept of innovative business model, as illustrated in the literature as a particularly important concept in the world where technological change presents new ways to do business and as an Instrument to obtain the competitive advantage. It is presented the The structure of the business model for the traditional tourism operator and for the online tourism operator based on the Canvas Business Model introduced by Osterwalder and Pigneur. The paper illustrates the influence of new technologies in building innovative business models in the tourism sector by considering the impact of the social and technological factors. Tour operators need to constantly innovate to meet the needs of increasingly experienced customers and to maintain themselves in a strong competitive market. From the case studies presented, namely the business model of a traditional agency-Thomas Coo...

Digital Heritage Applications and its Impact on Cultural Tourism

Journal of Association of Arab Universities for Tourism and Hospitality, 2019

Cultural Heritage is inherently unlimited by time, geography, culture or format. It is culture specific, but potentially accessible to every person in the world. The Constitution of UNESCO provides that the organization will maintain, increase and diffuse knowledge, by assuring the conservation and protection of the world's inheritance of books, works of art and monuments of history and science, that its "Information for All" Program provides a platform for discussions and action on information policies and the safeguarding of recorded knowledge, and that its "Memory of the World" Program aims to ensure the preservation and universal accessibility of the world's documentary heritage. Digitalization contributes to the conservation and preservation of heritage and scientific resources; it can be used to encourage tourism; and it provides ways of improving access by citizen to their patrimony. Intangible tourism services cannot be physically displayed or inspected at the point of sale before purchasing, and so tourism product is dependent upon information in printed and audiovisual form. The unique tourism product will depend on extensive and targeted marketing, leading to the growth of new distribution channels, such as using 'virtual reality' technology. By World Tourist Organization one of the most important niche market is the market of cultural heritage tourism. ▪ Research Importance: Digitization contributes to the conservation of heritage; it can be used to encourage tourism. Intangible tourism services cannot be physically displayed at the point of sales before purchasing, so the tourism product is dependent upon information in printed and audiovisual form. ▪ Research Objectives: 1-Presenting different definitions for digital heritage preservation. 2-Providing information regarding the relation between sustainability and heritage preservation. 3-Reviewing some of the information & communication Technology (ICT) applications and its role in developing digital heritage conservation. Introduction: Digitalization contributes to the conservation of heritage and scientific resources; it can be used to encourage tourism, and it provides ways of improving access by citizens to their patrimony. Intangible tourism services cannot be physically displayed or inspected at the point of sale before purchasing, and so the tourism product is dependent upon information in printed and audiovisual form. As it is difficult that a tourist form a clear image of a destination without the actual experience, the multimedia interactive nature of the Web can add a new dimension to destination marketing. Virtual travel experience is very important to the decision making process. Hence, each tourist destination must have a major digital

Managing-technology enhanced tourist experience

Management

Many of the recent research studies in tourist behavior pointed to the fact that contemporary tourists, particularly millennials, are very prone to innovative experiences and enjoy co-creating the tourist experience. Technological advancements drive changes in the way tourists experience their vacation and have transferred power to the tourists in terms of decision-making. Scattered hotels bring back life into empty and abandoned homes in the old parts of the city. They boost the trickle-down effect on the local economy, contribute to the revival of villages and old parts of the town, preservation of the local culture and identity of the place, and minimization of negative social and ecological impacts of over-tourism. With the implementation of innovative technological solutions, customized to such particular accommodation establishments and the ecosystem of the tourist destination, this product would be able to modify the complete nature of the tourism experience. In this paper, t...

International Conference on Tourism and Social Support Technologies Innovation and Local Development

2019

This paper has attempted to reveal the transformative influence of technology in tourism activities. According to Amadeus Travel Intelligence, the future travel industry isn’t just about moving people from A to B, unveiling new destinations, or organising trips. Megatrends in digital technology and society are connected with “Digital trends in tourism”. Marketing 4.0 emerged in consequence of various changes sourced from intense global competition, new type of consumers and rapid development in technologies (Vassileva, 2017, p. 47-56).. Instead it is about a thoroughly progressive, completely 360-degree view of the traveller and everything that goes into creating special, unique,memorable experiences. Digital Tourism has in the literature many different names and are diferente its application as DT – digital tourism, e-Tourism – electronic tourism and e-tourist – electronic tourist (Gelter, 2017).info:eu-repo/semantics/publishedVersio

Tourism Technologies and Creating an Archaeotourism Destination: Digital to Physical

South Florida - M3 Publishing, 2021

Technology today has an active place in all areas of our lives. Information and communication technology is a good example with its widespread expression in the tourism industry. Technology is mostly conceived to provide communication between product or service producers and their consumers. Specialized sources of secondary data from technology and tourism papers indexed mainly in Scopus around the theme of tourism have been studied and the theoretical framework has been structured in terms of archaeological tourism. In the fourth industrial revolution, while its most prominent features in information and communication technology in the form of artificial intelligence, cyber-physical systems, big data, robotics, internet of things, and smart tourism have developed at a bewildering pace, the technological potential of archaeotoursim and its capacity to commence a new paradigm shift in the tourism industry is mostly neglected. Most of the studies regard technology as an auxiliary tool to serve for the developments in tourism destinations in one way or another. This theoretical paper conceptualizes the role of up-to-date technology in facilitating archaeotoursim experiences through adopting it as a reference for bringing tangible archaeological heritage to everyone's home with its unique interpretation by archaeologists at the excavation sites. The purpose of this paper is to highlight the gaps and offer the rethinking of the archaeotoursim framework proposing a new level of efficiency; digital archaeotourism via reengineering of main organizational and operational processes to create a form where technology itself forms e-destinations.

Business Development in Tourism and Technology

Revista de Turism: Studii si Cercetari in Turism, 2017

The paper presents the relationship between the development of tourism business and the technology developed through the concept of innovative business model, as illustrated in the literature as a particularly important concept in the world where technological change presents new ways to do business and as an Instrument to obtain the competitive advantage. It is presented the The structure of the business model for the traditional tourism operator and for the online tourism operator based on the Canvas Business Model introduced by Osterwalder and Pigneur. The paper illustrates the influence of new technologies in building innovative business models in the tourism sector by considering the impact of the social and technological factors. Tour operators need to constantly innovate to meet the needs of increasingly experienced customers and to maintain themselves in a strong competitive market. From the case studies presented, namely the business model of a traditional agency -Thomas Co...