Achieving patient-centred care: the potential and challenge of the patient-as-professional role (original) (raw)
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Interprofessional Education for Collaborative Patient-Centred Practice: Research Synthesis Paper
2004
Collaborative patient-centred practice is a practice orientation, a way of health care professionals working together and with their patients. It involves the continuous interaction of two or more professions or disciplines, organized into a common effort, to solve or explore common issues with the best possible participation of the patient. Collaborative patient-centred practice is designed to promote the active participation of each discipline in patient care. It enhances patient and family-centred goals and values, provides mechanisms for continuous communication among caregivers, optimizes staff participation in clinical decision-making within and across disciplines, and fosters respect for the disciplinary contributions of all professionals. The interprofessional education for collaborative patient-centred practice (IECPCP) initiative will facilitate and support the implementation of an approach to interprofessional education (IE) for collaborative patient-centred practice across all health care sectors. The overall goals of the initiative are to contribute to improved patient satisfaction, increased patient and provider satisfaction and, ultimately, improved patient outcomes.
Global Qualitative Nursing Research
Patient-centeredness is considered central to interprofessional collaborative patient care as a participatory, partnered approach between health care professionals and patients. Content analysis of 501 articles from the 1986, 1987, 1988, 1996, 2006, 2013, 2014, and 2018 volumes of a selected journal was undertaken. The purposes were to identify contexts in which the term patient was used in articles with a primary focus on interprofessional care and to identify trends in its usage. With Dilthey’s ideas on language as a framework, patient and its variations in the articles were coded under five categories. Findings suggest that the term patient appears predominantly as a modifier for activities enacted by experts and a platform for the discussion of relationships among professionals. There is limited evidence that use of the term patient fits within the context of partnership, suggesting that the language in published interprofessional collaborative research and discussion is current...
The European journal of general practice, 2014
The theme 'patient-centred interprofessional collaboration' of the EGPRN conference in October 2012, captures in just three words important challenges for European primary care and its research agenda. Challenges for future research are formulated, in three domains: clinical, educational and health services research. Transferability of research, based upon advanced computational infrastructure, will facilitate a rapid learning health care system. In educational research, this includes the use of observational and reflexivity methods. Outcomes should be defined in terms of improvement of functional status and social participation rather than in terms of disease-specific outcomes. Partnership with all stakeholders, patients, GPs and their health care colleagues and students, can help in reducing avoidable waste in the production and reporting of research evidence.
Journal of patient experience, 2020
Interprofessional collaboration (IPC) has been shown to improve patient safety and quality of care. Particularly, IPC assists health care providers to manage complex and chronic diseases. To this end, primary care centers around the world have begun practicing IPC; however, little is known about the patient's experience of IPC in primary care (IPC-pc). The goals of this scoping review were to identify the studies exploring patients' perspectives on IPC-pc and to reveal gaps in the literature for future research in order to inform policy and practice. A key word search strategy was conducted using PubMed to identify studies published from 1997 to 2017 on IPC-pc that included data collected from patients or their caregivers about patient experience or satisfaction. Seven studies met the inclusion criteria for the scoping review, and these studies were evaluated by interprofessional intervention, collaboration, and outcomes.
Interprofessional Practice and Patient Voice: An Undergraduate Perspective
Health, interprofessional practice and education, 2024
This paper explores an undergraduate perspective and reflection on three observed themes in interprofessional practice: amplification, invitations and respect for patient, family, and practitioner voices. As an undergraduate student observing in medical spaces, I sought to understand the role of voice in interprofessional practice. Importantly, this paper reflects the importance of interprofessional care in promoting patient centered care and well-being.
The patient, 2017
The number of people with multiple chronic conditions receiving primary care services is growing. To deal with their increasingly complex health care demands, professionals from different disciplines need to collaborate. Interprofessional team (IPT) meetings are becoming more popular. Several studies describe important factors related to conducting IPT meetings, mostly from a professional perspective. However, in the light of patient-centeredness, it is valuable to also explore the patients' perspective. The aim was to explore the patients' perspectives regarding IPT meetings in primary care. A qualitative study with a focus group design was conducted in the Netherlands. Two focus group meetings took place, for which the same patients were invited. The participants, chronically ill patients with experience on interprofessional collaboration, were recruited through the regional patient association. Participants discussed viewpoints, expectations, and concerns regarding IPT me...
Communication and interprofessional collaboration in primary care: From ideal to reality in practice
Health Communication, 2019
To improve patient-centered care, many health care systems are mandating interprofessional collaboration (IPC). However, in many primary care contexts, IPC is still nascent and fraught with tension. Communication is thought to be a key determinant of IPC, but few studies empirically examine IP communication practices. Therefore, we report here on the qualitative portion of a mixed methods pilot study investigating observed IPC and communication in primary care clinics in Quebec, Canada. Studying actual communication practices to understand collaborative activities, we seek to investigate how the ideals of patient centeredness and clinical democracy put forward in the IP literature stack up against actual IPC practice in primary care. Qualitative data was gathered by shadowing health professionals in two primary care clinics, and analyzed through thematic coding. A typology of observed IP practices was created and compared to the continuum of interprofessional collaborative practice. Further analysis focused on how participants made sense of their collaboration, especially why, how and with whom they collaborated. Findings were grouped into three categories of communicative actions: coordinating sequential efforts; assisting others’ sensemaking; and working to understand together. Implications for practice and future research are discussed.
Patient perspectives: Four pillars of professionalism
Patient Experience Journal, 2019
Professionalism is a core component of healthcare practice and education; however, there is often not a consistent description of professionalism, and current definitions lack a key perspective: that of the patient. This study aimed to deepen understandings of patients' perspectives on how professionalism should be enacted by healthcare providers. Using a phenomenological approach informed by constructivist theory, the study team conducted semi-structured interviews and focus groups with 21 patients to ascertain their views on professionalism. Data analysis was conducted using a constant comparative approach wherein initial analysis informed subsequent data collection. Participant themes fell into four pillars of professionalism: taking a collaborative human-first approach; communicating with heart and mind; behaving with integrity; and practicing competently. This study highlights patient perspectives on professionalism and examines consistencies and differences between those perspectives and those of healthcare providers, which are extensively described in the literature. While published literature highlights competence and communication as main aspects of professionalism which our participants also focused on, participants in this study emphasized integrating patients into care teams, employing empathy, and demonstrating integrity.
Health professionals’ and patients’ perceptions of patient-centered care: a comparison
European Journal for Person Centered Healthcare, 2016
Rationale, aims and objectives: This study aimed to compare health professionals’ and patients’ perceptions of patient-centered care (PCC) practice. Methods: PCC was operationalized into three components: (i) holistic, (ii) collaborative and (iii) responsive care. In a cross-sectional design, a sample of 401 health professionals and 500 patients in acute care settings in Ontario, Canada completed a valid and reliable measure of PCC. Results: The results showed that patients had lower ratings of PCC than health professionals, indicating that patients viewed their care as holistic, collaborative and responsive to a low-moderate extent; this contrasted with a more positive view by health professionals, suggesting a high level of PCC enactment (all p’s < 0.05; effect sizes range: 0.38 to 0.88). Discussion and Conclusion: Although methodological, clinical and contextual factors have been suggested, additional research is needed to further explore the mechanisms underlying these differ...