An Exploratory Study on Shopper Typologies in Malaysia (original) (raw)

There is an increasing trend of Malaysians shopping for leisure and spending their free time in shopping malls. Consumer shopping behavior has a plethora of research done. However, little intention has been given to summarizing the salient conclusions that can be drawn from the extensive study of segmentation research on Asian populations, particularly in Malaysia. This study aims to profile different types of shopper typology based on psychographic market segmentation statements and its differences with shopping motives. The difference of gender in each cluster was examined. Quota sampling was used in selecting 200 respondents in one of the university in Malaysia. In brief, all the respondents can be grouped into three main groups namely, economic shoppers, addictive shoppers and convenience shoppers. There was difference in gender found among economic shoppers. Different types of shoppers might lead to different implications to retailing industry and specifically the management of shopping malls.