Key performance indicator based dynamic decision-making framework for sustainable Industry 4.0 implementation risks evaluation: reference to the Indian manufacturing industries (original) (raw)
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Although small and medium-sized enterprises (SMEs) shape the cornerstone of economy, they encounter various challenges in transitioning to Industry 4.0. This issue represents an ill-structured problem under uncertainty, which requires a specific set of tools to be solved. This study relied on a hybrid method composed of the interval type-2 fuzzy BWM (IT2F-BWM) and the interval type-2 fuzzy DEMATEL (IT2F-DEMATEL) method, to handle the complexities that SMEs experience in transitioning to Industry 4.0. The results of the IT2F-BWM revealed the importance of the “organizational” criterion, in comparison to “technological” and “strategic” criteria. Furthermore, the IT2F-DEMATEL results showed that the “organizational” dimension exerted the highest degree of influence. The most effective criteria (sub-dimensions) were “a lack of skillful management team”, “the need for advanced skills”, and “having insufficient knowledge of and little interest in Industry 4.0 and its outcomes”, which fell...