Researching case management: Making it a \u27fact\u27? (original) (raw)
Researching case management: Making it a 'fact'?
Journal of case management, 2000
Case management has become a very important part of the human and health services and has also been cemented in legislation in the US, the UK and Australia and implemented in various practice settings and programs. A review on case management is presented considering its historic origins, concepts and the various researches done on it.
Case management: an up-to-date review of literature and a proposal of a county utilization
Annals of translational medicine, 2017
The current phase of development of health services is characterised by multiple changes that affect the organisational models of primary production lines (hospital, clinics, etc.) and the method of use by users. The clinical governance is a "strategy by which healthcare organisations are responsible for continuous improvement in the quality of services and achievement-maintaining high professional standards, stimulating the creation of an environment that fosters professional excellence". In this perspective of clinical governance, the role of the case manager with its clinical and managerial and financial skills becomes a key figure to ensure quality as a set of aspects of efficiency, effectiveness, safety, appropriateness, participation and equity. Case management fits perfectly in the context of assistance, to promote an increased quality of care, resulting in improved life, through coordination, integrating different professional contributions and ensuring continuity ...
The British Journal of Psychiatry, 1991
Case management is highly topical. Current British government policy identifies case management (CM) as a key co-ordinating mechanism across a range of community-care client groups (Her Majesty's
Case management: a week in the life of a clinical case management team
Journal of Psychiatric and Mental Health Nursing, 1997
Case management for the long-term mentally ill is proposed as a means of achieving 'an integrated and continuous service built around individual needs' (Shepherd 1990). Together with needs assessment, case management was identified as a cornerstone of community care in the key government policy document (Secretaries of State for Heath 1989). Despite its popularity as a concept, it seems far from clear what case management is (Bachrach 1988), and even less clear what case managers do. The general aims and principles of case management have been broadly agreed (Intagliata 1982) to enhance the continuity of care and its accessibility, accountability and efficiency. In addition, the core functions of case management have been identified as: assessment of client need, development of a comprehensive service plan, arrangement of service delivery, monitoring and assessment of the services provided and evaluation and follow-up (Clifford & Craig 1988). Many outcome studies have been published in the USA and, more recently, in the UK, which attempt to demonstrate the efficacy of case management interventions. Early reviews highlighted the paucity of methodologically sound studies (Chamberlain & Rapp 1991). Burns & Santos (1995), reviewed the literature on randomized controlled trials of case management between 1990 and 1994 and concluded that (p. 669): Strong positive effects of assertive community treatment (case management) on hospital days and on patient and family satisfaction were found.
Clinical case management: definition, principles, components
Hospital & community psychiatry, 1989
The burgeoning field of case management for long-term psychiatric patients has been handicapped by a lack of conceptual models that delineate the diverse activities of case managers. Based on the actual practice of case management, the author outlines a model of clinical case management that moves beyond the view of the case manager as a systems coordinator, service broker, or supportive companion. Using a contemporary biopsychosocial model of mental illness, the clinical case management model integrates the clinical acumen, personal involvement, and environmental interventions needed to address the overall maintenance of the patient's physical and social environment. Clinical case management involves 13 distinct activities, including engagement of the patient, assessment, planning, linkage with resources, consultation with families, collaboration with psychiatrists, patient psychoeducation, and crisis intervention.
Case Management: Facing Future Challenges
Journal for Specialists in Pediatric Nursing, 1999
Certified Rehabilitation Registered Nurse-Advanced (CRRN-A) Nursing Case Management (Cm) Certifying Body National Board for Certification in Continuity of Care
Intervention Continued: Providing Care through Case Management
Journal of Human Behavior in the Social Environment, 2007
This chapter describes the case management process–a process for assisting individuals and families with multiple service needs–and its use in various fields of practice including mental health, human immunodeficiency virus and acquired immune deficiency syndrome (HIV/AIDS), and services for older adults. It addresses the role of the case manager as the person responsible for ensuring the timely and adequate delivery of suitable community-based services. The integration of formal services with informal care by family and friends as an intervention strategy is also discussed.
Case Management: A New Approach
Psychiatric Annals, 2015
The high prevalence of mental illness has led to a pressing public health need in the United States that is compounded by a lack of access to adequate mental health care. Case management has helped to bridge the gap between need and access to care. Although there is evidence to support case management’s effectiveness, the field lacks procedural rigor. By adopting key tenets of the Chronic Care Model, including the systematic identification of symptomatic and functional areas of need, a consistent intervention linking the assessment to intervention targets, and outcome tracking, case management has the potential to emerge as an effective and scalable intervention. “Mindoula.com,” a multi-technology platform case management solution developed by Mindoula Health, Inc., addresses the shortcomings of traditional case management by utilizing data to identify intervention targets and to track outcomes by harnessing the power of technology to increase the cost-efficiency of the services pro...
Practical Applications of Case Management Software for Practitioners in Health and Human Services
Concepts and Cases, 2010
This chapter aims to demonstrate the capabilities and practical applications of a case management software system for not-for-profit organizations. Whilst a variety of software systems are available, for the purposes of this chapter the authors will use/ refer to "Penelope," a system designed by Athena, a Kitchener, Ontario software company. Penelope is a sophisticated piece of technology that can collect and analyze information on clients, services, human resources and outcomes. Although a wide range of data can be collected using this software, it cannot make decisions about what to record or how to scrutinize the data. The "what to record" and the "how to analyze and interpret" are management and clinical decisions. Effective use of case
Case management in a comparative perspective : regulation, principles and practice
Revista dos Tribunais, 2019
: Case management is increasingly used to increase the efficiency and quality of civil litigation. Procedural and substantive management of cases refers to tailoring the proceedings to each case respectively, thus narrowing the scope of the case. The two aspects are interconnected, because successful tailoring presupposes that the core disputed issues have been identified. Implementation of, in particular, substantive case management depends partly on the underlying legal culture, as case management depends on the willingness of courts to actively engage in discussing the substantive aspects of the case. The regulation and practice of substantive case management in two Nordic countries, Finland and Norway, is explored in order to shed light on the role of the underlying legal culture. Because Finland has a Germanic litigation culture while Norway has an English-style litigation culture, contrasting the two countries illustrate how the litigation culture shapes practices. The difficulties each of the countries has faced when implementing case management are also discussed. In the final part, the new Brazilian Code of Civil Procedure is discussed in light of the northern European countries.
Case Managers and Integrated Care
Handbook Integrated Care, 2021
This chapter on case management starts with a case story about Julia, a person with dementia, and her case manager, John (Sect. 25.1). It shows six innovations which are necessary to introduce case managers. Julia and John live in the year 2025, in a rich western country with a health system that supports integrated care by means of adequate financing and digitalization of care. Section 25.2 introduces a definition of the concept of case management and discusses important terms in it. Then (Sect. 25.3), two specific competences of case managers are discussed: (1) the assessments of care and social needs and (2) empowering interviewing of clients. The chapter continues (Sect. 25.4) with the comparison of the "ideal world" in the case story in 2025 with the real world in 2015 by focusing on case management practices in the Netherlands and France. The chapter ends (Sect. 25.5) by offering theories to support the implementation of the case manager. The chapter emphasizes that case managers not only are for clients with dementia but are relevant as an approach to support other people with health, educational and financial problems; clients with developmental disorders; patients with severe mental illness; patients with cancer and metastases; and persons with more than one chronic condition. In this chapter, the words clients, patients and persons are used as synonyms occurring in different care contexts.
A flexible model of case management
New Directions for Mental Health Services, 1984
A jexible case management approach is used in the freestanding program for young adult chronic patients in Rockland Gounp.
Case Management for Equitable and Excellent Hospital Services
2021
Patient-centered care as one of the health services quality domains can be implemented effectively and efficiently through the case management service model. The importance of case management is further enhanced by the presence of these factors: increased accountability and transparency in public health services, and the important role in respecting patient rights. However, implementation of case management in the hospital is not yet clearly regulated in existing legal products. The aim of this study was to find the legal basis for case management practice in health facilities within Indonesian laws and regulations. This research used a normative juridical approach. This study found that based on laws and regulations, the hospital organizes plenary individual health services, including preventive, curative, rehabilitative, also promotive in hospital. This service is able to achieve through a coordinated and collaborated continuum of care in the case management process. As mentioned in legislation, respect for patient rights realized through a collaborative partnership approach. This client-centered approach is responsive to the patient's needs, preferences, culture and values. Case management is a health service that upholds health service rights. Namely, participation, accountability, non-discrimination, transparency, upholding human dignity, empowerment and based on legal regulations.
Case management: A critical review of the outcome literature
European Psychiatry, 1995
SummaryCase management has been an integral part of psychiatric practice in the United States for over a decade and has generated a large body of literature. The application of case management principles to the care of people suffering from psychiatric disorders is becoming increasingly popular in the United Kingdom and Europe and literature is now beginning to be published. However, no definitive statements about the efficacy of case management have been made due to a range of conceptual and methodological problems. The present paper is a critical review of the case management outcome literature. Reported outcomes are reviewed in the context of study design and service characteristics. The authors conclude that case management practice can have at least some impact on patients' use of services (including marked decrease in in-patient bed days); satisfaction with services; engagement with services; and social networks and relationships when it is delivered as a direct, clinical ...