Business Excellence, Leadership and Lean: A Systematic Literature Review (original) (raw)

The Influence of Lean Practices and Leadership on Business Excellence: Malaysian E Manufacturing Companies

Studies of Applied Economics, 2021

The objectives of this study are to adopt the well-known business excellence model (BEM), Baldrige excellence framework 2019-2020 criteria and examine in Malaysian Electrical and Electronics (E&E) manufacturing companies. We have identified those elements in BEM like leadership, customers, measurement, analysis, knowledge management (MAKM), strategy, and operations that influence on business results. This study also aims to assess the Lean practices influence on the operations and results of business excellence (BE). The theoretical framework is guided by BEM and Leadership theory. A stratified random sampling was employed to choose the sample from the four sub-sectors of E&E industry. A total of 500 questionnaires was circulated in Peninsular Malaysia with return usable 156 questionnaire utilized for data analysis. The outcome from the structural analysis suggested that positive relationships between strategy, operations, and Lean practices on achievement of BE. The limitations fro...

The Chronological studies of lean and leadership for improvement of organizational performance

Journal of Public Value and Administration Insights

The objective of this review is to identify the most effective characteristics of leaders to enable lean implementation, and helps the organization to improve or change their already implemented strategies to enhance performance through lean. The litreture aim to measure the leadership style for implementation of lean contributes towards building behaviors of leaders that supports the change process like lean. The methodology contains peer reviewed journal, which uncovered 67 reviewed articles from 2003-2017. The conclusion after review explore that senior management and human resources must support and operationalized such opportunity of development. The development is purposed to enable lean implementation. The proper implementation of leadership behaviors improved the success of lean system and validates to achieve high sustainability in performance.

The Role of Leadership in Implementing Lean Manufacturing

Procedia CIRP, 2017

It is widely accepted that for the successful implementation of lean manufacturing, the senior management commitment is of great importance. However, the lean journey is usually a long one, and eventually management commitment creeps. Furthermore, the involvement of employees in daily improvements is also critical for the success of implementation. Lean leadership can be considered as a way of sustaining and improving the employee performance in lean production systems. In the present study, a thorough literature review is presented focusing in reviewing the principles of lean leadership and the practices that can lead in improving the employee performance. Furthermore, the characteristics and qualities of lean leader are discussed.

A Way Forward to Attain Lean Manufacturing Status through Transformational Leadership

2016

Lean system is among the most extensively implemented business strategy, for quality and cost effectiveness. With roots in 1960’s Toyota Production System (TPS) and Just-In-Time (JIT), Lean focuses on customer satisfaction. The goal is to produce exactly what customer wants, when and in what amount. For achieving the goal, principles like waste elimination, empowered employees and continuous improvement are employed. Transformational leaders activate higher-order needs in followers. Research by Krishnan [13] suggests that superior performance is possible only through stimulating and motivating followers to higher levels of performance through transformational leadership. Superior performance is possible only by transforming followers’ values, attitudes, and motives from a lower to a higher plane of arousal and maturity. The intention throughout this research is how to gain the lean status through transformational leaders. Results of this research shows that transformational leaders ...

The Mediating Role of Quality Leadership in Lean Practices and GLCs Performance

International Journal of Supply Chain Management, 2017

Lean practices are expected to eliminate wastes and consequently increase the bottom line profit of an organization. The benefits not only go to the organization, but also to the customers as well. The government-linked companies (GLCs) are always known for their big-sized establishment. Hence, managing the resources of the GLCs is very challenging. Therefore, investigating the leanness of Malaysian GLCs, and how lean practices affect the organizational performance are important. This paper would examine the relationship of lean and performance of the GLCs in Malaysia. A total of 281 managers in the GLCs were surveyed. The direct relationship and mediation effects were analysed using the Partial Least Square (PLS) structural equation modelling. The findings showed that the level of leanness was relatively high among the GLCs, while the lean management practice was significantly related to the organizational performance. The quality leadership partially mediates the relationship betw...

What are the values and behaviors of effective lean leaders

2010

In this exploratory study, we come to specify values and behaviors of six highly effective Lean middle managers, operating in three Dutch firms that have adopted Lean Production methods. With them we held interviews, surveys and video-analyzed regular staff meetings. For exemplary Lean leaders, key values are ‘honesty’ and ‘participation and teamwork.’ Their two most frequently found behaviors are: ‘actively listening’ and ‘building and sustaining trust relations;’ these were shown more often when more experienced in Lean. Our findings and resulting hypothetical model calls for longitudinal field designs to study Lean leadership and Lean team cultures.

Lean TQM Leadership Management Practices in Malaysian Automotive Companies

Jurnal Teknologi, 2015

Lean Total Quality (LTQ) Leadership Management System is a system whereby Leadership Management practices is integrated to Lean Manufacturing (LM) and TQMs’ principles. The main goal is to achieve total Leadership Management efficiency by optimizing financial and non-financial profits. A survey questionnaire was developed and analyzed by SPSS. 30 highly active automotive companies in Malaysia had participated in the surveys. The results suggest that all the companies are highly implementing the leadership attributes in LM and TQM. It was also discovered that most companies agreed on the need for effective leadership in managing a systematic manufacturing operations. The proposed Lean TQM Leadership framework (a synergy from 4 awards practices and 4 systems) established in this study based on the results obtained, is believed to offer a preliminary insight on the level of Leadership Management. Companies may use the framework as the initial steps towards more improvement in managing ...

Lean Leadership Paradoxes: A Systematic Literature Review

Paradox is used in organizational studies to describe the tensions between two seemingly opposite entities that are in fact complementing each other. Leadership has been shown to deal with such dualities on a daily basis. The transformation process required for implementing Lean principles in manufacturing organisations, involves leadership paradoxes in their pursuit for successful Lean transformation that adds value for their organizations. This article documents a systematic literature review with the objective of investigating the extant literature on the subject that falls under the umbrella of "Lean Leadership Paradoxes". The review is limited to peer reviewed using search terms such as lean, leadership, lean leadership, leadership paradoxes, and lean leadership paradoxes. The research has found that limited research was conducted on Lean Leadership and leadership Paradoxes while research on Lean leadership paradoxes is almost non-existing in academic journals. The value of this study lies in 1) highlighting the gaps in this body of knowledge and 2) identifying areas for possible future academic and practitioner research.

[EN] Implementation of Lean Leadership in Higher Education Malaysia: The relationship between competencies and principles in starting lean in community college Malaysia

2019

Lean is a success process to eliminate waste or non-productive activities to improve organizational process efficiency and effectiveness and create continuous improvement. Lean has been applied in manufacturing sector and had been introduced to educational sector. The research conducted to top management to analysis the understanding of principles, competencies and the starting lean factors to achieve good culture of lean. The research study undertaking the procedures, methods and techniques in testing the reliability and validity of the questionnaires instrument with Alpha Cronbach test to unbiased the objective. The result finding of the study will be analysis using 25 Statically Package Software SPSS 25 software version and SEM-PLS equation model to develop the reflective measurement model and will be interpreted using graphic user interface.

Contribution of Lean Management to Excellence

Nang Yan Business Journal, 2014

To continuously and systematically improve efficiency and efficacy of processes, organizations need the implication of all employees in continuous improvement and innovation through suitable Quality Management Programs (QMPs). Effectiveness of these programs is directly linked to the requirement employees understand the methodologies and tools used for QM and the benefits that will derivate from their implementation, individually and collectively, so they can commit and implicate. Lean Management is a friendly methodology to continuously and systematically achieve process improvement, so helping the organization seeking operational excellence that contributes to overall excellence. This paper identifies Critical Success Factors (CSFs) for an effective implementation of QMPs, suggests Lean Management as an easy-to-understand, powerful and friendly methodology for operational excellence and overall excellence, and presents a case experience of implementation of Lean Management in a health care organization that applies the EFQM model, and the lessons learnt.