Changes in Post-Adoption Use of Information Systems (original) (raw)

AI-generated Abstract

This research addresses the underutilization of Information Systems (IS) in organizations, emphasizing the need for deeper user engagement. It explores the evolution of IS use post-adoption by applying principles from Generalized Darwinism to understand how users adapt, select, and integrate features over time. Through a multi-method approach combining qualitative case studies and quantitative surveys, the study identifies key factors influencing the deepening use of IS, including intrinsic motivation, knowledge of IS features, and satisfaction, while also noting discrepancies between qualitative and quantitative findings.