Interrelationship of Networks, Knowledge, and Performance of Businesses Through the Lens of Coastal Destination Development (original) (raw)
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International Journal of Innovation, Creativity and Change, 2020
Purpose-To identify the importance of formal and informal networks in business learning through the profiles of entrepreneurs and SMTEs. Design/methodology/approach-Descriptive analysis was conducted to compare the characteristics of entrepreneurs and SMTEs across the four-different tourism sub-sectors of hotels and resorts, travel agencies, handicrafts and restaurants. Mann-Whitney U and Kruskal-Wallis were performed to differentiate entrepreneurs and SMTEs that preferred formal or informal networks as an important source of knowledge. Findings-The distinctive characteristics of entrepreneurs and SMTEs from the inter-sectoral perspective manifest in 7 different dimensions. Years of previous working experience was found to have a statistically significant relationship with the importance of informal networks in SMTEs learning. This contrasts with the 6 dimensions of characteristics of entrepreneurs and SMTEs that have statistically significant relationships with the importance of formal networks. Practical implications-The findings can be used as a crucial framework to develop and enhance training programmes and policies that cultivate networking and learning behaviours among entrepreneurs. Originality/value-This study is the first to provide empirical linkages between the characteristics of entrepreneurs and SMTEs and networks through a tourism inter-sectoral perspective in Terengganu, Malaysia.
Analysis of Network Model Determinant on Tourism SMEs Performance
2020
This research empirically tests and analyzes the network model that affects the performance of Tourism SMEs. The SME Tourism network model includes knowledge sharing and innovation. Knowledge sharing is measured by network density, network centrality, relational social capital (CSR) and cognitive social capital. The model was developed based on the relationship between tourism SMEs through one-cluster SME networks, inter-cluster SMEs, networks with CSR and networks with local governments. The sample used in this study was tourism SMEs in Temanggung and Semarang districts with different tourism characteristics. The study used a sample of 66 respondents and data processing using SPSS to test validity and reliability and WarpPLS 3.0 to test the research mediation model. The results showed that the cognitive social capital of one cluster, between clusters, CSR and government had a significant positive effect on knowledge sharing. Sharing knowledge has a significant positive effect on SME performance. This means that knowledge sharing is measured using network density, network centrality, relational social capital (CSR) and one cluster social cognitive capital, between clusters, CSR and the government supporting SME performance. Innovation also has a significant positive effect on the performance of SMEs in Temanggung and Semarang District. This research contributes to policy making that will support the progress of SME tourism support with different tourism characteristics. The implication of this research is a strategy in the form of a network model as a lever factor for the progress of Tourism SME.
International Journal of Social Sciences Perspectives
Individual absorptive capacity is the individual's ability to innovate in his or her work. It is determined by the individual's ability to acquire, assimilate, transform and exploit information into knowledge and applicable skills. This work proposes to study the contribution of each of these dimensions to absorption capacity. From a sample of 37 tourism SMEs in the city of Agadir, and by controlling the different associations between the dimensions as well as the endogeneity of these dimensions concerning the absorptive capacity, our results show that the innovation of the individual in his work depends essentially on his ability to turn the information received into knowledge and to make it applicable knowledge. As both dimensions are essentially based on training and experience, this suggests the importance of specific professional training and experience in the company's innovation. Moreover, the exercise of an evolving job, characterized by non-repetitive tasks, rei...
Capacity Building in SME Tourism Networks
Encyclopedia of Networked and Virtual Organizations
This article discusses capacity building of small and medium size enterprises (SME) in tourism networks in the context of the introduction of information and communication technologies (ICT) and an increasingly networked economy. The success of the tourism industry is dependent on the quality of business operations and how well they are able to sustain themselves in the networked economy. To run tourism businesses well, operators need to be skilled, flexible and innovative in order to maintain and enhance competitiveness. The aim of this paper is to share some insights into an Australian tourism industry capacity building project via flexibly delivered online skills. Aiming to raise industry standards and move away from ineffective silo approaches to industry training and capacity building, this article reflects the importance of developing effective industry networks.
The Network and the Social Capital – Important Aces for Tourism Entrepreneurs
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In the business field, the social network based on ties of trust is an attribute of organizations with strong organizational culture where the social status is important. These networks are the source of social capital. Given the role of tourism industry in the development community, especially since 1990, according David A. Fennell (2003) the social capital can exist at the micro level with reference to social network sites that exist in the very strong social arrangements, at the meso-level with people throughout the community and at the macro level from an inter-community perspective. This article stresses the importance of network design and the social capital in support of sustainable tourism and how the partnerships between business, local and government authorities and bodies responsible for tourism development and default community may be an important active for an industry that brings many advantages in economic and social development in all areas of the world.
The key capabilities required for managing tourism business networks
Tourism Management, 2009
This article applies the IMP (Industrial Marketing and Purchasing) Group approach to the analysis of the coordination of cooperative activities. It challenges the sustainability of the 'manipulating' demand approach in favor of the Value System Continuum in tourism business networks. It is hypothesized that local tourism businesses must develop new key capabilities in order to face future global competition. The study uses case methodology and in-depth interviews to examine organizational realities as a product of the subjective enactments or social constructions of individual actors through the perceptions of two coordinators. The case-analysis findings identify the coordination of cooperative activities in tourism business networks as a prerequisite for (1) enhancing the value-creation process, and (2) building the brand-identity process across the network. The empirical evidence in the article is limited to one country. Future work will broaden the study context by including the analysis of international networks.
Tinsley, R. and Lynch, P.A. 2001. Small tourism business networks and destination development
International Journal of Hospitality Management, 2001
This paper is based on ongoing research into networking between small tourism businesses and its contribution to destination development. The fieldwork is being carried out in a peripheral rural location. A detailed conceptual framework comprising of a literature review, background to an ongoing study and the methodology being implemented is discussed. The review finds an increased awareness of the importance of networks in mainstream business research, however, research within small tourism businesses is still underdeveloped. Furthermore, there is little or no direct research in terms of collective tourism business networks within a destination. Destination development research is also reviewed and particular consideration given to the rural context. Destination models are discussed with the recent chaos-based theories providing new understandings. Networks are established within the destination concept. Finally, the location for the data collection is discussed with a justification of the qualitative, in-depth interview approach.
Journal of Tourism Management Research, 2020
The study aimed to establish whether the effect of physical location and type of tourism enterprises, on extent of tourism backward linkage with local enterprises in Kisumu County was moderated by business networks established by tourism enterprises. Cross section survey of 106 tourism enterprises was conducted and ANOVA was used in the analysis. It was established that the effect of type of tourism enterprise on the local purchase ratio did not vary with the level of business networks developed by tourism businesses, but the effect of physical location of tourism enterprises on local purchase ratio varied with level of networks developed. Also, tourism enterprises with three and more business networks and located in outskirts of Kisumu City and rural areas outperform their counterparts with two and less business networks in creating linkages with local economy. However, tourism enterprises with two and less business networks outperform those with three and more business networks in creating local economic linkages in Kisumu Central Business District (CBD). Therefore, collaborative strategies amongst tourism enterprises in rural areas invigorated local economy more than competition amongst them, but increased competition amongst enterprises in Kisumu CBD as opposed to cooperation improves backward linkage with local economy.