Benefits Derived by Smes Through Implementation of TQM (original) (raw)
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Perceptions of Smes (Manufacturing Firms) Towards the Key Elements of TQM
International Journal of Research in Engineering and Technology
Total Quality Management is a widely used approach for various reasons. In addition to the ISO 9001 certification TQM is considered to be the next step towards the journey of zero defects The race of quality management is initiated by the large scale companies with professional approach and with the available funds and infrastructure to meet with the challenges of present competitive environment. However the SMEs also in order to grab the opportunities prevailing and to increase the life span of their organizations are joining the band wagon of Quality as a strategy. There are several key elements of TQM. The awareness about these different elements of TQM is however a question mark. This research paper is indicating with a survey of a small sample of SMEs about the level of awareness and the importance they feel about the elements of TQM. It was observed that very few SMEs were inclined to go beyond ISO9001. However those SMEs which were following TQM principles were more or less aware about the prompted key elements. Further it was found that there is maximum awareness about the continuous improvement. Process management, House Keeping and Quality chain (Customer-Supplier relationship) are also considered to be important ones for the success of TQM implementation. These were followed by Team working & Synergy, Employee Empowerment, Bench Marking, Creativity & Innovation. Kaizen seems to be the element which SMEs are not much aware about.
A Survey of TQM Practices in North Karnataka Manufacturing SMEs: an Empirical Evaluation
As the result of a perception that smaller firms do not have the resources necessary to implement TQM effectively, the focus of the literature has been on large organizations. For this study, a survey instrument was developed and a survey conducted to investigate the level of practice of TQM elements and to find the most critical factors perceived by the small and medium sized manufacturing enterprises (SMEs). Attempts at finding significant differences in quality practices were made and the result established the existence of significant differences between perceived and practice response on Total Quality Management implementation among small and medium manufacturing enterprise groups.
Study of Critical Success Factors of TQM in Indian Small and Medium Scale Enterprises
2014
In the era of globalization and privatization, manufacturing firms are greatly relying upon the principle of total quality management to fight with the challenges of current market trends. In developing nation like India, Small and Medium scale industries (SMEs) play a vital role in providing employment and boosting the economy of the country. The objective of the study is to identify the critical success factors that contribute to the performance of quality management practices in Indian manufacturing firms and to establish a guideline that the management can take care off to improvise their firm’s productivity. A number of studies have been carried out in various parts of world showing factors affecting TQM practices and their impact on the firms performance, but a very few such type of studies is done in Indian SMEs . This study includes a questionnaire survey where small and medium scale manufacturing enterprises claiming to adopt Total quality management practices in their stru...
Lack of Popularity of TQM In SMEs- A Few Obstacles
International journal of engineering research and technology, 2014
Total Quality Management (TQM) is widely used in large scale enterprises as a quality management approach. Quality of the physical product was considered to be very important since decades, but now is the time when everyone is talking beyond quality of the product. The organizations are striving for excellence in whatever they do. In order to achieve this they are moving towards TQM. However it is not so popular in Small and Medium scale Enterprises (SMEs). SMEs are very much for the ISO9001 certification but when it comes to implementing TQM principles they are not seen so excited about it. This research paper is an attempt to find out a few difficulties faced by the SMEs in implementing TQM principles with the help of a survey of 20 manufacturing companies. It was observed that ‘resistance to change’ was considered to be the biggest hurdle in the way of TQM. Few other difficulties in descending order are ‘ lack of effective measurement criteria’, ‘costly consultancies & training p...
Implementation of TQM Components to Improve the Productivity in SMEs
IOSR Journal of Business and Management, 2014
The small and medium Enterprises have been playing an important role in the growth process of Indian economy since independence in spite of stiff competition from the large sector and not very encouraging support from the government. The essence of the argument that comes in mind is that despite playing a crucial role to contribute enormously in employment creation in the country, the SMEs are not well-equipped and working in traditional way to confront the challenges of global competition. Due to globalization, competition is very tough and big players have a strong grip on the market as they are prosperous in each field whether it is money, management, machinery or methods. Now SMEs have to compete with these big players so traditional approach is inadequate for the purpose. They need to work with TQM components to meet the challenges in the present context of global competition. The objective of this paper is to state the urgency of TQM to improve the productivity and quality level of SMEs by showing the result of those enterprises which have implemented TQM successfully. This study is capable to present the importance of TQM approach and provides positive direction for future work.
A Case Study on TQM for Micro, Small and Medium Enterprises in India (Total Quality Management
MSMEs play a very important role in the economy of any country and it is more so in a developing country like India. They play a role in boosting the economy of a country. Total quality management (TQM) is an enhancement to the traditional way of doing business. It is a proven technique to guarantee survival in world-class competition. The paper examines the way the Indian industries understand the total quality management approach. Total quality management (TQM) an evolutionary concept, has evolved with human civilization. In recent years, TQM has received attention worldwide. This paper focuses on the Applications of total quality management in MSMEs. Micro, Small and Medium Enterprises (MSMEs) sector has emerged as a strong pillar of Indian economy with important contributions to countrywide economy. MSMEs are unceremonious in nature; the contribution of the sector to India " s GDP has been mounting consistently at 11% per annum, higher than overall GDP growth of 7-8%. The paper gives an overview of MSMEs. The trend towards global market orientation and trade liberalization force MSMEs moving to implementation of quality systems.
SSRN Electronic Journal, 2012
The purpose of this paper is to present a proposed conceptual total quality management (TQM) model for implementation to enhance business excellence for north Karnataka manufacturing small medium-sized enterprises (SMEs). The development of this model is based on the TQM literature review, the structured interviews, and general characteristics of 295 Manufacturing SMEs in the northern Karnataka firms. This model provides the users with a number of practices, drawn mainly from the northern Karnataka firm"s experiences in general and their failures and problems in particular. The present study attempts to fill the gap by identifying the critical factors of managing the manufacturing SMEs quality, and proposes a holistic conceptual framework for the implementation of TQM in the manufacturing industry. The benefits of this model helps its users in evaluating the strengths and weaknesses of their TQM implementation, targeting their improvement areas, setting up an action plan for improvements, and tailoring a special part to the needs of their firms. The conceptual model for TQM implementation dedicated to the manufacturing SMEs and guides them through from the start to end of the TQM implementation process.
European Journal of Engineering and Formal Sciences, 2019
Manufacturing industry in Albania has been grown significantly over the last decades due to increased public demand, Government’s initiatives, and the investors increased interest in the manufacturing sector. Unfortunately, quality of product is still an important issue for the locally produced goods. Only a few manufacturers are producing high quality products with higher customer satisfaction. Many of them are holding quality certificates but a few has reached a stage of product development where they are able to apply modern quality principles and techniques effectively. Research on product quality improvement shows that meeting customer satisfaction, increasing profits and reducing losses to a minimum level can be attained through the application of modern quality philosophies and principles such as Total Quality Management (TQM). Understanding the tools and techniques of TQM is considered to be significant in order to get useful results. A better understanding is required to in...
2019
Over a past decade has been much more awareness of the requirement to improve quality in the manufacturing industry sector. In many studies the effect of TQM implementation on company performance has been investigated. In comparison of large manufacturing enterprises, small and medium sized manufacturing companies are less-faster and often unwilling to accept total quality management policies. For business organizations that pay out significant amounts of capital periodically on employees training, the production management is an important question.The aims of this paper is to explore the relationship between quality management and firm production, and to elevate an approach for achieving producti on management training which alliance E-learning with offline training including practical parts, taking into account of manufacturing SMEs (Small and Medium Enterprises) as central point of investigation. Along with it, the aim is to determine the mighty obstacles to acceptance of quality...
TQM In Small And Medium Scale Manufacturers: Development Of Measurement Instruments
2008
The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and m edium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurem ent instruments.