Use and relevance of quality, safety and environment management tools and techniques: an empirical investigation, case of Moroccan companies (original) (raw)
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2016
Quality management is the attribute of successful companies who decided to implement a system able to grow and maintain consistent quality products and services in order to increase customer satisfaction, thereby increasing the company's profitability. The quality and consistent products is not sustainable unless it is supported, implemented unified and correlated with other quality management systems in the areas of occupational safety and health (OSH), environment, human resource, financial, project management that are related to important standards. Modern organizations’ processes are based on the implementation of the norms and standards related to quality, occupational safety and health and environment. These three pillars are strong manage by actual modern approaches in the field of risk management and this is defined by an integrated management approach. The aim of this article is to present a comparison of the quality system (defined in accordance with ISO 9001), with th...
Quality, Environment and Safety: From Individual Systems to Integration—A Portuguese Case Study
Annals of Industrial Engineering 2012, 2013
The purpose of this case study was to define, a model of structure for an Integrated Management System (IMS) considering the individual Management Systems-Quality Management System (QMS) according to ISO 9001, Environmental Management System (EMS) according to ISO 14001, Occupational Health and Safety Management Systems (OHSMS) according to OHSAS 18001 and others, that along the last twenty five years, were progressively and independently implemented at the Enterprise-Itron Portugal. An internal investigation by questionnaire was performed, to the 160 Collaborators of the Company. The rate responses was equal to 86%. Very important findings were highlighted. Namely, them reveal, that from the integration to result, several tangible and intangible gains for the Company, as well as to their internal and external Stakeholders. On other hand the findings show us that the integration of the individual Management Systems represent, since now, a relevant added value, that the organizations do not can bleach considering namely the accelerated evolution of the growing of requirements of the external environment, as a whole, towards the business.
2019
1 Laboratory of '' industrial management and energy and technology of plastic and composite materials '' Hassan II University – ENSEM, Casablanca Morocco Abstract Occupational health and safety (OHS) are now at the heart of the Moroccan government's concerns. Government, labour and management must put in place a project that defines everyone's roles, responsibilities and obligations to ensure health and safety in the workplace while prioritizing and giving the highest priority to prevention. The Labour Code has devoted a significant part of its attention to this aspect in order to protect the health and safety of workers. However, a weakness is reflected in several aspects that affect in particular compliance with regulations and the implementation of an OHS management system. The objective of this study is to identify the success factors that allow the successful implementation of an OHS manager system but also the failure or improvement factors that hinder ...
Asian journal of natural and applied sciences, 2013
There is need to ensure that in everything we do the safety of human life is given the utmost priority. Human life is priceless and the strongest desire of every normal person is to stay healthy and alive, that is why it is unfortunate when a life is lost due to an accident that could have been prevented. The need for persons and organizations to conduct their affairs in a manner that ensures safety of human life, property and the environment can therefore not be over emphasized. The primary aim of this study is to find out the health, safety and environmental policies, equipments and programmes that are in place in an employee work environment by Continental Shipyard Limited (CSL) Apapa. Deriving from the stated aim the study will endeavour to find out the following evaluation of the workers understanding of health safety and environmental issues and appraise the health, safety and environmental facilities and practices in Continental Shipyard Limited. The research design adopted f...
From the traditional concept of safety management to safety integrated with quality
Journal of Safety Research, 2002
This editorial reviews the evolution of the concepts of safety and quality that have been used in the traditional workplace. The traditional programs of safety are explored showing strengths and weaknesses. The concept of quality management is also viewed. Safety management and quality management principles, stages, and measurement are highlighted. The concepts of quality and safety guarantee are assessed. Total Quality Management concepts are reviewed and applied to safety quality. Total safety management principles are discussed. Finally, an analysis of the relationship between quality and safety from data collected from a company in Spain is presented.
Quality instruments for efficient and safe organization management
Journal of Modern Science, 2021
The quality management system in an organization can ensure the safety of the organization's operation by unambiguous definition of tasks, competences and responsibilities of employees and continuous improvement of the activities carried out. The implementation of procedures resulting from the essence of the quality management system in an organization are flexible enough to be able to react freely to changes taking place in its environment, and thus should be focused on continuous improvement. In order to be able to perform the tasks and achieve the goals resulting from the implementation of the strategy, the company must have the tools and means that will allow it to shape the product quality at all stages of the production and commercialization cycle. The aim of the article is to present the place that the instruments of improving quality management systems occupy in ensuring safe functioning.
Abstract The construction industry in the United Kingdom (UK) plays a role in economic development, in creating the built environment and in providing employment. However, the industry also has a reputation as a high-risk working environment with persistent high levels of accidents and fatalities. There are regulations and industry-specific legislation governing safety in this sector; however, the poor accident record persists. There are several underlying reasons for this performance, including the competitive nature of the industry, high levels of fragmentation and reliance on small and medium (SME) sized organisations that do not have the capital to invest in safety. The difficulty therefore is that, based on this researcher’s experience, even when a main contractor has a robust and certified safety management system in place, safety can be compromised by SMEs that are not certified. This research will look at the correlation between the design and implementation of standardised safety management systems such as OHSAS: 1800:2007, ISO 45001:2018 and accident reduction within the industry, focusing firstly on the usefulness of these systems and secondly on the use of these systems by SMEs in construction. The research asks whether there is proof that certification will reduce accidents in construction and enhance safety, and considers the challenges faced by SMEs in seeking certification. The study also looks at what measures can be taken by the main contractor to enhance safety of non-certified subcontractors. Standardised forms of safety management provide a structured framework for health and safety management - a process for planning, designing, implementing, controlling and monitoring safety performance. The process should be supported with training and education and the aim should be continual improvement in accident reductions. The research is progressed using a survey strategy with primary data collected using a questionnaire survey of professionals active in the construction industry and a case study of practical measures adopted by main contractors in managing subcontractors on site. The study concludes that standardised forms of safety management can reduce accidents; however, to secure long-term benefits it is essential that all levels of management commit to the process. In addition, safety management processes should be integrated into other business management processes and objectives. The study also finds that subcontractors are SMEs with low profit margins, without capital to invest in safety management systems. However main contractors can address this issue by providing an inclusive working environment, with training for all personnel as this facilitates a safety of culture on site and enhances safety. This research recommends that, regardless of the safety management system, key essentials in reducing accidents in all organisations are risk management, management’s commitment to safety, the development of a culture of safety on site, and effective communication and training, with worker involvement in all aspects of the safety management process.
A Study of the Effects of Total Quality Management on Occupational Safety Regulations
European Journal of Social Sciences Education and Research
The aim of this study is to determine the role of total quality management (TQM) in controlling occupational health and safety operations which is highly significant to enterprises. Data has been obtained by survey technique which is one of the initial collection techniques. A questionnaire with 34 questions used by Güngör (2008) earlier has been conducted. Data has been attained from the employees’ answers to the questions of the survey who work at two different machine-manufacturing enterprises. Enterprises have been chosen intentionally from those that one of them applies TQM and the other doesn’t. Data was analyzed by SPSS-20 software. At the end of the research, it has been revealed that the enterprise which implements TQM, has more regulations about occupational safety than the other enterprise which doesn’t implement TQM. In conclusion, it has been detected that the TQM applications have a positive effect on occupational safety regulations.