From Provider to Enabler of Care? Reconfiguring Local Authority Support for Older People and Carers in Leeds, 2008 to 2013 (original) (raw)

Towards Understanding Variations in Social Care for Older People in England

Social Policy & Administration, 2012

Indicators of the public provision of old age social care are routinely recorded in England and have been used for diverse purposes including performance monitoring. Despite long-term policy guidance promoting more homogeneous service provision, large variations can still be observed between local authorities (the providers of state-funded social care). Our aim is to better understand such variations in a small selection of key aggregate indicators. Drawing on multiple data sources and pursuing a two-step strategy, we first assess the explanatory power of a set of structural predictors and then add to the models a set of specific care management 'process' predictors. We find that structural factors beyond the control of local authorities explain a considerable share of the observable variation. The additional explanatory power of care management characteristics is small in comparison. Therefore, our findings suggest that caution must be taken when aggregate indicators of service provision are used for performance monitoring purposes, as a degree of autonomy over outcomes may be implied which in light of the empirical evidence is unrealistic. Past attempts to influence the aggregate pattern of service provision -apparently seeking greater 'territorial justice'are likely to have had adverse implications for service users and the uniformity of service delivery across England. Questions are raised about the adequate role of central government in a policy environment characterized by longstanding local government responsibility.

Supporting Older Co-Resident Carers of Older People – The Impact of Care Act Implementation in Four Local Authorities in England

Social Policy and Society

The Care Act 2014 provides for ‘parity of esteem’ between people with social care needs and carers. This is achieved by extending the principles of prevention and wellbeing to carers; reinforcing carers’ right to an assessment; and setting national eligibility criteria for access to carer support services. This article reports on research that examined the impact of these changes on older co-resident carers of older people in four English local authorities. Findings are described in relation to four key themes: organisational arrangements and rationale; the aims of carer support and preventative services; design and delivery of carer assessment; and barriers to assessment and support. The findings of the research suggest that, despite the new statutory requirements, underlying contradictions and tensions in local authorities’ relationship with carers, and efforts to support them, remain unresolved.

Four years on: The impact of the National Service Framework for Older People on the experiences, expectations and views of older people

Age and Ageing, 2007

Aim: evaluation of the impact of the National Service Framework for Older People (NSFOP) on the experiences and expectations of older people, 4 years into its 10 year programme. Background: the NSFOP is a comprehensive strategy designed to promote fair, high quality, integrated health and social care services for older people in England. It emphasises (i) the need for services to support independence and promote health, (ii) the specialisation of services for key conditions (stroke, falls and mental illness) and (iii) advocates a cultural change in services so that the older people and their carers are treated with respect, dignity and fairness. It has a 10-year timetable for implementation, starting in 2001. Method: a mixed methods approach to evaluation was taken in ten purposively selected localities in England. A portfolio of methods (listening events, nominal groups and interviews) was used with older people and carers to focus on processes as well as on outcomes and to allow for the possibility of conflicting or differing judgements about service quality. Findings: one thousand eight hundred and thirty-nine people participated in public listening events, 1,639 took part in nominal groups and 120 were interviewed individually. The existence of the NSFOP was not widely known beyond the NSFOP local implementation teams and voluntary sector activists. Many, but not all older people, identified themselves as members of a group that was subject to age prejudice that altered the quality and standard of their care. This identity included a role as carer for others, but there was less emphasis on the rights of older people. Positive changes in primary care services were offset by difficulties in accessing general practice and a sense that services were becoming impersonal. The quality of social care at home varied from sensitive and personal to fragmentary, hurried and impersonal. Hospitals treatment was perceived as improved in speed and quality in most places, but hospitals were also seen as risky and insufficiently caring, with discharge sometimes being unprepared, over-zealous and disorganised. Conclusions: if asked, older people do not perceive improvements as the result of a NSFOP, but nonetheless they do perceive improvements in systems. It is difficult to attribute any of the changes in experiences that we identified to the NSFOP itself, but we can see that other change processes run contrary to some aspects of the NSFOP whilst some trends are congruent with the aspirations of the NSFOP. Government initiatives face the difficulty of distinguishing experiences that may be attributable to multiple causes. They are influenced nonetheless by the outcome of public consultation since these provide relatively rapid means of feedback and commentary by citizens and regulators on the performance of services.

Understanding the Social Care Crisis in England Through Older People’s Lived Experiences

International Political Theory

In the final chapter of Caring Democracy, Joan Tronto poses the question "how do we go from a society that is primarily concerned with economic production to one that also emphasises care?" (2013, 169). As illustrated in the contributions to this collection, participation in political processes and in decision-making about responsibilities for care are understood as

The Impact of Community Care Policy on Older People in Britain. 1970s-1990s

Sciknow Publication Inc., 2013

Towards the end of the 1970s the concept of ‘community care’ was emerging as the preferred alternative to institutionalized service provision. For feminist writers it presented a potential problem in that the family was identified as the location within which this community-based care would be provided and that the ‘burden’, therefore was likely to fall on women. Community care has been presented as the ideal form of provision on the grounds of cost-effectiveness, moral responsibility (family members have a duty to care for one another) and as a safeguard against the abuse of individual that may occur in institutional settings. The ‘community care’ bandwagon continued to gain momentum throughout the 1980s. The National Health Service became separated and there was subsequent criticism of the fragmentary nature of social provision. The Griffiths Report of 1988 identified the role of social service as an enabling body rather than a service provider. In keeping with government policies, Social Service Departments were to make use of both private and voluntary sectors in purchasing services, and this was adopted in the 1990 National Health Service and Community Care Act.

Improving community support for older people’s needs through commissioning third sector services: a qualitative study

Journal of Health Services Research & Policy, 2019

Aim This exploratory study of commissioning third sector services for older people aimed to explore whether service data was fed back to commissioners and whether this could improve intelligence about the population and hence inform future commissioning decisions. Background Third sector services are provided through charities and non-profit community organizations, and over recent years services have developed that assess and advise people for self-management or provide wellbeing support in the community. Third sector services have an opportunity to reach vulnerable populations and to provide intelligence about them. Some third sector services are state funded (commissioned) in the United Kingdom. While evidence is available about the commissioning of statutory health and social care, as well as private providers, there is limited evidence about how third sector health services are funded. Methods Participants were recruited from commissioner organizations and third sector organiza...

Cattan M., Giuntoli G. (2010) Elders and carers in Bradford: Their perspectives, aspirations and experiences of care and support, York: Joseph Rowntree Foundation.

This study explored the needs, aspirations and expectations of older people and family carers from a range of ethnic communities in Bradford, regarding both formal paid care and help from family, friends and neighbours. The study found that: Irrespective of cultural or ethnic background, older people shared expectations about caring relationships and access to services, as well as similar experiences of service delivery. There was a strong sense that services were run more for the convenience and budgets of service providers than for the benefit of the individual older person. Across all groups there was a desire for flexible, tailored services. Older people wanted more say in how and where they lived, the quality of their food, and who provided 'that bit of help' in their homes.

The relationship between social care resources and healthcare utilisation by older people in England : an exploratory investigation

RePEc: Research Papers in Economics, 2020

Background to series CHE Discussion Papers (DPs) began publication in 1983 as a means of making current research material more widely available to health economists and other potential users. So as to speed up the dissemination process, papers were originally published by CHE and distributed by post to a worldwide readership. The CHE Research Paper series takes over that function and provides access to current research output via web-based publication, although hard copy will continue to be available (but subject to charge).