Influence of Training and Development on the Performance of Telecommunication Industry in Kenya (original) (raw)
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Employee training plays a crucial role in ensuring that staffs in organizations have the desired skills and knowledge for better discharge of the assigned duties: to attain desired organizational objectives. Employee training not only ensures better performance but also enhances individual satisfaction in terms of self-actualization: hence, reduces turnover rates. Past studies on influence employee training and organizational performance have majorly focused on private organizations that aim at making profit and leaving public organizations under researched: especially in developing countries that tend to invest heavily in capacity building of employees through regular training programs. This study focused on Kisii county government, which is part of the new devolved system of government in Kenya. The objective was to establish the influence of employee training on organizational performance. The study employed a descriptive research design. The target population was 5111 employees who work in the county government: A sample size of 357 employees used. The sample size got through use of Krejcie & Morgan (1970) table for cases of finite population sizes. The main data collection instrument used was questionnaire. Data analysis done using descriptive and inferential statistics and results presented using tables and figures. The findings indicated that there is a positive and significant influence of employee training on organizational performance
This study aimed at establishing the role of Human Resource Development as a Source of competitive advantage towards enhancement of performance of Telecommunication Companies in Kenya. The study used survey research design as it was considered most appropriate in facilitating the collection of relevant data whose results were generalized to a defined population. The study used questionnaires and interview methods. A sample of 93 respondents mainly top and middle level managers from 4 top telecommunication companies in Kenya was scientifically determined. A response rate of 90.3% was obtained. Data collected was analyzed using the SPSS software. Linear regression and other statistical tests were used to establish the nature and effect of various variables under investigation. The study established that Human Resource Development as a Source of Competitive Advantage has a significant effect on the performance of telecommunication companies in Kenya. The study recommended that, among o...
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The present study sought to explore the training practices used at KRA and to bring into the fore the effects of adopted employee training practices on the performance of employees in both the operational and managerial levels. A quantitative research approach was adopted based on a case study of KRA headquarters with all the 179 employees making up the target population. Stratified sampling will be used to select all employees who have joined the firm or have changed their position in the last five years between the years 2012 to 2017. A structured questionnaire comprising closed and open ended, and Likert scale questions was used to collect data. Descriptive statistics were used to assess the general distribution of responses. Chi square test and Paired t test were also used for estimating relationships and testing of research hypothesis. Statistical Package for social science (SPSS v 24) were be used as the analysis software. The study fails to accept the first null hypothesis an...
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ABSTRACT The purpose of the study was to assess the training and development on employee performance in oil marketing firms in Nairobi, Kenya. The research design used a descriptive survey. The population of the study included three simple randomly selected oil marketing firms in Nairobi. The researcher used stratified random sampling technique to select the 60 respondents in total of all the 3 companies who formed the sample population size for the study. Data was collected through questionnaires. Data analysis used regression analysis, descriptive analysis, and cross tabulations. The study therefore was to examine the human resource training and development practices of oil marketing firms in Nairobi. The results therefore led to the conclusion that training had led to employee performance improvement. The study recommends that companies should invest more in training of employees as this may have a positive result on the employee performance and consequently on the performance of the organization in general.
Influence of Performance Management on the Performance of Telecommunication Industry in Kenya
Human Resource and Leadership Journal
Purpose: The purpose of this study was to establish the influence of performance management on performance of telecommunication industry in KenyaMethodology: This study adopted both descriptive and correlational research designs. The study population was 300 senior management employees in all the four telecommunication firms in Kenya, which include, Safaricom, Airtel, Telkom and Equitel. The study used proportional sampling in selecting the managers from the four telecommunication firms. A sample size of 150 was arrived at using Fisher formula. Primary data was collected using structured questionnaires. Simple and multiple regression models were used to analyze the data using statistical package for the social sciences (SPSS version 20). Descriptive and inferential analysis was used to analyze the data.Results: Correlation analysis showed that performance management and the performance of telecommunication industry are positively and significantly associated. Further, regression ana...
EMPLOYEE TRAINING AND THE PERFORMANCE OF EMBU COUNTY GOVERNMENT, KENYA
Implementation of strategies is one of the most challenging task County Governments are facing in Kenya today including Embu County. Due to challenges of implementing formulated strategies Embu County Government has been experiencing declining performance. Therefore, it is on this background that this study sought to establish the effect of employee on the performance of Embu County Government. The specific objective of the study was to determine the effect of employee training on performance of Embu County Government. The study was informed by resource based view and holistic strategy implementation theories. The study adopted a descriptive research design and census sampling approach where the respondents of the study comprised top level management of Embu County Government. Primary data was obtained by use of questionnaires containing semi structured questions with secondary data being obtained from strategic plans and sessional papers on development of Counties in Kenya. Validity of the instrument was determined by using experts in strategic management in the school of Business, Kenyatta University while reliability of the instrument was determined by using Cronbach Alpha coefficients of 0.7. Qualitative data and quantitative data was analyzed using content analysis, correlation and regression analysis respectively.95% confidence level, regression analysis was used to test for statistical significance between variables. The study established that there exist a positive significant relationship between employee training and performance of Embu County Government. Since employee training had a positive effect on performance of Embu County Government the study recommends that more funds be allocated for training to enhancing employee capability to implement formulated strategies hence improving the overall county performance.