Servitization and the Business Model of Cyber-Physical Networks in the Context of Personalized Production (original) (raw)
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Energies, 2021
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Scientific Papers of Silesian University of Technology. Organization and Management Series, 2019
The Industry 4.0 era results in changes in both the way of company function and changes in customer expectations for products offered on the market. The use of modern ICT has allowed the creation of cyber physical systems based on intelligent machines and devices that communicate with each other in real time and are the basis for the development of the Industry 4.0 concept. The modern consumer expects products of high quality and low price tailored to his/her needs and wants. These expectations can be met by using the potential of specialized enterprises, centered around e-business platforms, which will be able to combine their resources to produce personalized products. The main aim of the article is to present the concept of utilizing e-business platforms for supporting the creation of temporary networks of enterprises capable of implementing personalized products in the Industry 4.0 environment.
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SGH Publishing House, 2020
A new concept of the Industry 4.0 revolution is completely different from the previous ones. At this point, it is worth reminding that mechanisation, i.e., the invention and use of the steam engine, marks the beginning of the industrial age Industry 1.0. The next step included electrification which replaced less efficient steam engines with electric engines able to continuously manufacture products at relatively low energy cost (Industry 2.0). Compared to the previous revolution, waiting for Industry 3.0 based on narrowly interpreted digitalisation (digital input of data into machines) took much longer. Over this period, we could observe the development of increasingly more powerful computers that control manufacturing processes. Machines became more productive, precise, and flexible while digitalisation enabled reaching further advancement in automation. New planning and control systems started to emerge, intended to coordinate production activities. The main components of Industry 4.0 are integration and networking taken together, dependent of each other and supporting each other via the Internet. Taking into consideration the aforementioned issues, the Industry 4.0 revolution has triggered clearly more economical and socially responsible use of resources to meet consumer needs. The above-mentioned needs are identified at individual level and in real time, which surely accelerates the meeting of individualised consumer expectations and needs. As a result, by networking and the exchange of data between products and consumers in the fourth industrial revolution, companies can make their production processes more economical, taking account of the environmental, economic, and social aspects.
Sustainability, 2018
In the era of industrial digitalization, companies are increasingly investing in tools and solutions that allow their processes, machines, employees, and even the products themselves, to be integrated into a single integrated network for data collection, data analysis, the evaluation of company development, and performance improvement. To study the impact of Industry 4.0 on the company we used Porter's (1985) value chain model, which is particularly useful when paying particular attention to corporate areas which have a primary role in customer value creation. Since the primary impact of Industry 4.0 is perceived in value-creating processes, and has so far had the greatest transformative effect in this area, the model can be considered to be appropriate. The objective of our research is to discover how companies operating in Hungary interpret the phenomenon of Industry 4.0, what Internet of Things (IoT) tools they use to support their processes, and what critical issues they face during adaptation. We applied a dual methodology in our investigation: We sent an online questionnaire to manufacturing and logistical service companies to investigate the IoT tools they use, and the problems they face, and received 43 answers we could evaluate. We also conducted four expert interviews with manufacturing firms to get deeper insights into the application, critical issues and development phases of IoT tools. During our research, we found that the spread of real-time data across companies—given the availability of appropriate analytical tools and methods—can have a significant impact on the entire company. In the case of CPS (Cyber Physical System), CPPS and Big Data Technologies, companies using them have been evaluated as having a higher level of logistic service, more efficient processes with their partners, improved cooperation between certain logistic functions, and higher market and financial performance and competitiveness. Applying more efficient production processes, and achieving better productivity and economies of scale, might also result in increased economic sustainability. Furthermore, we have found that companies have started on the path to digital evolution, and investments of this type have already begun.
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In the current decade of digitalisation, industries are focusing on product customers and its services to please customers with better performance and security and fulfilling their commitment to make the market smart as well as its customers. In that case, this study has aimed to investigate the servitization and smart product-service systems influence in the industries by using information and communication technologies (ICT), Cyber-Physical System (CPS), smart connected product (SCP) and Internet-of-Things (IoT). The study finds out that, servitization transforms the traditional business model into the digital or online business model and helps the customers to link with the technology. It also provides benefits and profits to the manufacturers of the industries, has been proved from the overall study that was the main curiosity point of the researcher behind choosing the topic. Hence, the discussion has added a value creation feature to the whole study while aiming and discussing...
Organizacja i Zarządzanie : kwartalnik naukowy, 2019
After three industrial revolutions, the fourth has come, transferring production to sophisticated networks of companies equipped with intelligent devices, machines, and means of transport, communicating with each other using modern technologies. It creates new challenges for industrial companies; it requires existing business models to be redefined. The development of the Industry 4.0 concept forces modern companies, especially small and medium-sized enterprises, to quickly and flexibly adapt to the changing demand conditions. This is reflected in the creation of new business models, ones that allow for the introduction of innovations, the rapid reorganization of processes, and very flexible adaptation of enterprises to the conditions of a changing environment. The aim of the article is to present the concept of a business model assuming the creation of a network of small and medium-sized enterprises that are able to generate added value for their clients in the era of Industry 4.0.
2018
We may currently perceive an era of massive digitalization within the sector of manufacturing. Summarized as the ‘Industry 4.0’ vision—as a complex connection between machines, materials, locations, and companies implemented as fully-automatic cyber-physical systems—the way in which manufacturing has been performed will rapidly change, in theory. In practice, however, the outlined configuration of such a vision is not an appropriate option for small and medium-sized enterprises (SMEs). In particular, SMEs and their employees, with their historically-grown experiences and work capacity, secure economic success and need to be put in the spotlight of Industry 4.0 concepts and technologies. Given that the employee is the central success factor within SMEs, the practical adaption of fully-automated and technology-driven concepts raises a variety of socio-technical issues which need to be addressed. Based on an expert workshop with managers and business consultants of SMEs, an interview s...
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The fourth industrial (r)evolution called Industry 4.0 transfers production to a different dimension of productivity, flexibility and also mobility. Enterprises using advanced technologies such as Mobile Technologies, Big Data Analytics, Cloud Computing, Internet of Things, etc. and using intelligent resources (e.g. mobile devices, mechatronic machines, means of transport) communicating with each other via the Internet in real time can produce customized products quickly and at low cost. On the one hand the Industry 4.0 concept creates great benefits for the client, and on the other hand raises challenges for industrial enterprises. There is a need to improve existing and create new business models that will combine the potential of many enterprises and together create innovative, very modern production networks based on mobile technologies and the Internet of Things. The article presents the results of research about the creation of innovative production networks operating in the e...
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Recent economic transformations have forced companies to redefine their value propositions, increasing traditional product offerings with supplementary services—the so-called Product-Service System (PSS). Among them, the adoption of Industry 4.0 technologies is very common. However, the directions that companies are undertaking to offer new value to their customers in the Industry 4.0 have not yet been investigated in detail. Based on a focus group, this paper contributes to this understanding by identifying the main trajectories that would shape a future scenario in which PSS and Industry 4.0 would merge. In addition, future research directions addressing (a) the transformation of the PSS value chain into a PSS ecosystem, (b) the transformation inside a single company towards becoming a PSS provider, and (c) the digital transformation of the traditional PSS business model are identified.