Analysing Microsoft Teams as an Effective Online Collaborative Network Model Among Teaching and Learning Communities (original) (raw)

Pervasive Computing and Social Networking, 2022

Abstract

The importance of technology to network teachers and learners in all levels of education across the globe is being realized due to the impact of COVID-19. Technologies that were used for business conferences earlier reformed themselves and emerged as the solution to bridge institutions with its students. Enterprises like Zoom, Google, Microsoft, and Cisco Webex unlocked their basic features for free to the education sector during this pandemic which is a good sign of humanity. Teachers are being exposed to LMS and other integrating technologies for the first time to stabilize the situation, thereby ensuring continuous learning. An empirical study was conducted among teachers in higher education institutions to understand the effectiveness of Microsoft Teams in helping them to transfer the knowledge to their learners without any halt. The questionnaire was designed to understand how the tool serves the purpose of teaching under various factors. The data was collected from teachers currently employed in higher education institutions across India through Google Forms. The data that was analysed using Excel revealed that MS Teams is found very convenient among teachers to build a strong network with their students in delivering lectures, discussions, assessments, off-class assistance, and integrating other features. It was also found user-friendly and competent when compared to other similar networking tools. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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