A MULTI-CRITERIAL DECISION SUPPORT SYSTEM FOR IT PROJECTS RISK MANAGEMENT (original) (raw)

IT projects are exposed to various risk factors that have a significant impact on project deliverables and outcome of the project. Risk manifestation occurs throughout the cycle of design, development and maintenance of the IT project. Most times these risks may negatively affect the financial stability of the projects, the schedule and quality of the implementation of the project requirements. Theory and practice of IT project management classifies risks into several criteria such as: users, project requirements, project complexity, project planning and control, team, and organizational environment in which the project takes place. To ensure effective risk management of IT projects, project managers need to formalize the identification and monitoring of the risk factors. Thus, we considered appropriate to develop a tool to provide support for IT managers in project risk management. Through this support tool, IT managers can make decisions in real time regarding the occurrence and m...