The use of the positive deviance approach for healthcare system service improvement: A scoping review protocol (original) (raw)

Introduction: Healthcare systems are currently facing challenges in enhancing access and improving the quality of healthcare services around the world, and one of the innovative strategies that have been utilized to address such challenges is the positive deviance (PD) approach. The approach assumes that identifying, examining, understanding, and disseminating solutions to problems that are already available within the community and organizations including the healthcare system can help in bringing improvements at scale. However, to the best of the researcher's knowledge, there is no scoping review that is conducted to map and synthesize the available evidence on the use of the PD approach for healthcare system service improvements. Hence, this scoping review aims to map and synthesize resources on the methodologies and reported outcomes and identify gaps and potentials regarding the use of the PD approach in the healthcare system. Methods and analysis: Articles will be searched...