Designing "interacting places" for a student community using a communicative ecology approach (original) (raw)

2012, Proceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia - MUM '12

In the age of online social networks, local communities still play an essential role in supporting social cohesion. In this paper we present a study that explores the design of "interacting places"networked public multimedia services that foster community awareness between local members -in the context of a student community. In order to have interacting places "fit in" with the existing communication practices of the students, we performed and analyzed a set of semi-structured interviews with n=17 students regarding their use of email, social networking services, and instant messaging to stay in touch with others. A follow-up online survey (n=76) then explored how networked public multimedia services could complement these practices. Following a "communicative ecology" approach -a conceptual model that represents the technical, social, and discursive contexts of communicationwe draw up guidelines to support the design of both content and channels (applications) for interacting places in student communities.

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