Focus on communication: increasing the opportunity for successful staff-patient interactions (original) (raw)

Hospital staff, volunteers’ and patients’ perceptions of barriers and facilitators to communication following stroke in an acute and a rehabilitation private hospital ward: a qualitative description study

BMJ Open, 2021

ObjectivesTo explore barriers and facilitators to patient communication in an acute and rehabilitation ward setting from the perspectives of hospital staff, volunteers and patients following stroke.DesignA qualitative descriptive study as part of a larger study which aimed to develop and test a Communication Enhanced Environment model in an acute and a rehabilitation ward.SettingA metropolitan Australian private hospital.ParticipantsFocus groups with acute and rehabilitation doctors, nurses, allied health staff and volunteers (n=51), and interviews with patients following stroke (n=7), including three with aphasia, were conducted.ResultsThe key themes related to barriers and facilitators to communication, contained subcategories related to hospital, staff and patient factors. Hospital-related barriers to communication were private rooms, mixed wards, the physical hospital environment, hospital policies, the power imbalance between staff and patients, and task-specific communication....

Communication: A Vital & Therapeutic Skill in Nursing

International journal of Science and research, 2024

In the nursing profession, effective communication is recognized as a crucial component of patient care and healthcare delivery, involving nurses, patients, their families, and other healthcare professionals exchanging information, ideas, feelings, and concerns. Communication is vital in nursing for several crucial reasons like patient care, patient safety, building trust, patient education, team collaboration, conflict resolution, advocacy etc., Successful communication in nursing involves more than just sharing information; it also entails developing rapport, guaranteeing patient safety, encouraging comprehension, and fostering productive teamwork, all of which are critical to providing patients with high-quality care. Nurses use therapeutic communication techniques to facilitate clients' awareness of their thoughts and feelings and mutually develop goals and an individualized plan of care. Nurses provide reflective and nonjudgmental feedback to clients to help them clarify their thoughts, goals, and coping strategies 1. Absolutely, numerous research studies highlight the critical importance of effective communication in nursing practice. The majority of research continually demonstrates the critical role that good communication plays in nursing, both in terms of enhancing patient outcomes and satisfaction and fostering a more secure and cooperative healthcare environment. These results highlight how crucial it is to incorporate communication skills into nursing practice and education in order to improve care quality overall.