A technology transition model derived from field investigation of GSS use aboard the USS Coronado (original) (raw)
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Applying the technology transition model to GSS fielding
Proceedings of the 34th Annual Hawaii International Conference on System Sciences
This paper outlines the efforts to introduce a proven GSS into two similar organizational contexts over a oneyear period. The installations, and subsequent technology transitions took place aboard two different US Navy ships. Using the principles of action research, the project began with interventions based on the Technology Transition Model (TTM). The goal of the interventions was to engender sufficient acceptance of GSS to create a self-sustaining community of GSS users. This research was based on an extension on the Technology Acceptance Model (TAM) known as the Technology Transition Model (TTM). The article provides an explanation of the TAM, the TTM and their related concepts. Next, it outlines background for military decision-making in that context. It then presents background information about the development and fielding of a specific GSS. Finally, it summarizes the lessons learned in the field during the application of the TTM in two unique fielding efforts.
Lessons learned using a technology transition model with the US navy
1999
Abstract There are several thousand group support systems (GSS) installations worldwide and that number is growing. This article presents a 32-month qualitative field investigation of an effort to introduce GSS into the daily work of the staff the US Navy's Commander, Third Fleet (C3F). Using the principles of action research, the project began with interventions based on the precepts of FD Davis eta al.(1989) Technology Acceptance Model (TAM).
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