Modernization of the Malcolm Baldrige National Quality Award (original) (raw)

International Journal of Production Research, 2006

Abstract

... Manag. , 11: 339–366. [CrossRef] View all references, Anderson et al. 19952. Anderson, JC, Rungtusanatham, M, Schroeder, RG and Devaraj, S. 1995. ... [CrossRef], [Web of Science ®] View all references, Rao et al. 199934. Rao, SS, Solis, LE and Raghunathan, TS. 1999. ...

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