THE DETERMINANTS OF PROBLEM SOLVING TOOLS ADOPTION IN SME IN MANUFACTURING SECTOR IN MALAYSIA (original) (raw)

In Malaysia, Manufacturing Small and Medium Enterprises (SME) are very important as they contribute the second highest GDP to the nation and the products that are produced had brought good reputation to the country. However, in order for Malaysia's manufacturing SME to stay competitive at all circumstances, daily problems must be rectified effectively. Hence the Problem Solving Tools are recommended to the SMEs to help them solve a range of problems that they faced and help them stay competitive in the fierce environment but the adoption rate is not very satisfying. This research will focus on the Complexity and Organizational Resources factors that influence the adoption of Problem Solving Tools in Malaysia.