Does E-Government Measure Up to E-Business? Comparing End User Perceptions of U.S. Federal Government and E-Business Web Sites (original) (raw)

E-GOVERNMENT CHALLENGES BARRIERS AND BENEFITS

This article it's presenting the citizens motives to choose the modern methods for delivering the governmental services (electronically/technologically) in replacement for old, traditional methods of delivering. Studies made until now are presenting factors that are related to the citizens decision making to consider and evaluate correctly the e-services that are been delivered through the new technological mechanisms. All points of view that have been taken in to consideration have at the base a combination of multiple models found it in the literature. The word is not changed by technologies or by the e-services delivered; it is changed by the people that are using it. The governments are investing huge amount of money in e-government and e-services programs that are not used by enough people.

E-GOVERNMENT An Empirical Analysis of Current Literature

2015 International Conference on Information and Communication Technologies (ICICT), 2015

Current study is intended to examine, explore and review the current literature on e-government, and different aspects of e-Government. The role of constantly evolving technology is very important. It is categorically significant and has been proved as an excellent way of improvising the traditional and manual systems of any organization. E-Government is becoming a more popular way of administrating and looking at the state affairs. The current literature on the topic suggests that there is a significant role of e-government in many countries; however a few researchers also argue that this mode of government is vaguely present and is ineffective among the developing countries, despite having a considerable potential and scope in these countries. This paper examines the current literature on E-Government, including; theories and concepts of e-governments in various countries.

Indicators and Measures of E-Government

Encyclopedia of Information Science and Technology, Second Edition

Although the question of measurement is crucial when defining any concept, little attention has been devoted to a comprehensive view of information and communication technologies (ICTs) applications, spanning qualitative and quantitative assessments. Due to the lack of a clear definition of e-government, many differences can be noted in the way in which digital policies have been interpreted by academics and practitioners. Coined by the U.S. programme for reinventing government under the Clinton administration (National Performance Review), the term e-government refers to a public sector reorganisation which aims at increasing the efficiency of the public administration and reducing its budget through the use of new technologies. In the words of Douglas Holmes (2001), e-government is “the use of information technology, in particular the Internet, to deliver public services in a much more convenient, customer oriented, cost effective and altogether different and better way. It affect...