Module 1 on Knowledge Management (KM) By Lionel Amarakoon/STC Session 1 (original) (raw)

The document provides an overview of Knowledge Management (KM) in a Civil Society Organization (CSO) context, emphasizing its importance in enhancing productivity and creating inclusive work environments. It outlines learning objectives and expected outcomes from a KM training session, detailing various aspects of KM such as barriers to knowledge sharing, strategies, tools, and critical success factors. The text features case studies and references while discussing the relationship between KM and Human Capital Development (HCD), aiming to foster better information sharing and overall organizational performance.