INTERNET USE BY UK GENERAL HAULAGE COMPANIES (original) (raw)

Abstract

This study focuses on the road freight transport industry and examines the extent to which Internet freight exchanges and the use of information communication technology (ICT) processes are affecting general haulage in the UK. Recent surveys suggest that there is scope within the road transport industry to improve the efficiency in terms of fill rates and empty running. Any improvements may also help to alleviate the pressures faced by the UK industry of driver shortages, new legislation, such as the working time directive, and increasing road congestion. After explaining the main characteristics of the road transport industry, as well as the key issues surrounding the emergence of e-commerce, the paper summarises and assess information and opinions gathered from the haulage operators'b

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