INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS A Conceptual Model of the Relationship between Corporate Reputation and Financial Performance in the Indonesian Banking Industry (original) (raw)
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2017
Corporate reputation is an interesting intangible asset for a corporation. Recently, its link to financial performance seems to be important in the banking industry. Prior financial performance is hypothesized as an antecedent, a variable that influence the reputation of a company. The purpose of this paper is to empirically examine corporate reputation measurement and the link of prior financial performance to corporate reputation in the Malaysian banking industry. The Reputation Quotient is used in this paper as a measurement of corporate reputation. It is because the Reputation Quotient has been cross cultural tested among countries in the United States, Europe, and Australia. This paper resorts to the typical CFA and SEM tests. The CFA has resulted with a success structure of corporate reputation dimensions and prior financial performance. These include first order and second order tests of Reputation Quotient dimensions and financial performance. The dimensions were successfull...
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SSRN Electronic Journal, 2019
Acknowledging the importance and role of corporate reputation as a unique intangible and specific organizational resource, in this paper, we analyze its role and importance for the market success of contemporary banks. Furthermore, the paper provides an overview of the existing research regarding bank reputation in the Republic of Croatia. As corporate social responsibility aspect of a business is one of the most widely studied aspects of corporate reputation, we investigate the corporate social responsibility practice of two major banks in Croatia. By using publicly available data, we analyse the internal and external dimensions of their CSR and their relation to a bank's reputation.
Corporate reputation and business performance
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Abstract The management of corporate reputation requires a strategic orientation that establishes and consistently maintains desired positioning for the organisation. It is important as it, potentially, influences organisational performance. However, the reputational dimensions and the extent to which this association with marketing influence performance measures have not been extensively examined.
Amidst empirical evidence that claim corporate reputation affects subsequent financial performance of firms, the literature does not provide a comprehensive explanation for this relationship. The aim of this article therefore is to provide a theoretical explanation on how corporate reputation affects the subsequent financial performance. The available literature supports that corporate reputation signals trustworthiness of firms, based on which stakeholders make decisions such as to trust a firm and allocate valuable, scarce resources. The resources so allocated would help a firm to achieve its objectives, including targeted financial performance in subsequent years. In order to explain the role of trust in the relationship between corporate reputation and subsequent financial performance, the researchers combine two extensively referred models from the reputation and trust literature, the model of reputation-financial performance dynamics and the proposed model of organizational trust. The signaling theory and the stakeholder theory provide the theoretical explanation for the new model proposed.
Developing an Alternative Measurement of Corporate Reputation within the Malaysian Context
The measurement of corporate reputation is a growing issue for practitioners and academics. The corporate reputation measurement literature concentrates on the United States and European countries. There is an obvious lack of studies especially on the development of corporate reputation measurement in Malaysia. While interest in the development of corporate reputation measurement has gained momentum in the last thirteen years, a precise commonly agreed upon the measurement is still unclear. Therefore, this paper set out to develop a conceptual model for developing an alternative measurement of corporate reputation within the Malaysian context. Literature review, conceptual model, hypotheses development and research methodology are discussed. These will allow companies in Malaysia to develop a new measurement of corporate reputation.
The measurement of corporate reputation is a growing issue for practitioners and academics. The corporate reputation measurement literature concentrates on the United States and European countries. There is an obvious lack of studies especially on the development of corporate reputation measurement in Malaysia. While interest in the development of corporate reputation measurement has gained momentum in the last thirteen years, a precise commonly agreed upon the measurement is still unclear. Therefore, this paper set out to develop a conceptual model for developing an alternative measurement of corporate reputation within the Malaysian context. Literature review, conceptual model, hypotheses development and research methodology are discussed. These will allow companies in Malaysia to develop a new measurement of corporate reputation.
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This study analyses direct affection and moderate effect of corporate reputation on financial performance. We propose model and hypothesis based theory analyze and collect data using questionnaire survey. We use 156 firms in China as the samples and deal with data using multiple regression analysis. We draw conclusion: (1) The higher corporate reputation, the higher the firm's financial performance; (2) Industry competitiveness moderates the relationship between corporate reputation and financial performance; (3) Environmental uncertainty moderates the relationship between corporate reputation and financial performance; (4) Industry competitiveness and environmental uncertainty jointly moderates the relationship between corporate reputation and financial performance. The study has some contribution for corporate reputation theory and practice.
Corporate Reputation on Performance of Banking Industries in Nigeria: Using PLS-SEM Tool of Analysis
This analysis examines the influence of corporate reputation on performance of banking industries in Kano state NorthWest of Nigeria. A survey with 384 qualified observations from financial institutions' customers in Kano was conducted. Partial Least Squares (PLS-SEM) was used as an alternative to covariance-based SEM, which provides researcher with some flexibility in terms of model complexity and relationship specification.. The model shows corporate reputation that is a reflective construct that has a significant direct effect on performance. The results, besides indicating the suitability of the PLS in statistical analysis, has also contributed to a better understanding of Banking customer in Kano which hitherto has not been tested. Findings are useful for policy makers, management of banking industries and practitioners to enhance corporate reputation, Implications for research and practice and future recommendations are discussed.
Reputation and Firm Performance: A Research Agenda
Zenodo (CERN European Organization for Nuclear Research), 2022
Various researchers have investigated the reputation and firm performance relationship with the perspectives of different disciplines. This study is a semisystematic literature review that examines articles in top-ranked journals to analyze how the reputation and firm performance relationship has evolved in terms of theoretical backgrounds, variables, methodologies and the scope of the reputationperformance relationship. Classifications of the reputation and firm performance relationship articles are highlighted in four broad areas: financial performance, sustainability performance, marketing performance and organizational performance. The results of this study showed that the number of the published articles has increased gradually through the analysis period, and majority of the articles investigated the firm reputation and financial performance relationship. Due to the results a research agenda is developed for future research.