Executive or Functional Manager? The Nature of the CIO's Job (original) (raw)

Chief Information Officer: A Journey Through Time

SSRN Electronic Journal, 2000

Since, the available informational and technological resources constitute a source of prosperity and differentiation for the organizations, the role of the Chief Information Officer (CIO) is becoming more crucial and vital. The thirty years of the CIO's existence have shown a path of changes and difficulties on defining and establishing the particular role within the organizational context. The present study examines the CIO role evolution over the last thirty years. The examination of the evolution of the CIO role identifies four main areas of interest that can be used as a conceptual framework for the CIO role research. These areas relate to business strategy, innovation and competitive advantage, relationships building and external environment. The analysis provides insights about the responsibilities of the CIOs, and how those are affected by the key disruptive technologies in the last thirty years.

Examining the Antecedents and Consequences of CIO Strategic Decision-Making Authority: An Empirical Study*

Decision Sciences, 2008

Despite the strategic importance of information technology (IT) to contemporary firms, chief information officers (CIO) often still have varying degrees of strategic decisionmaking authority. In this study, we apply the theory of managerial discretion to define CIO strategic decision-making authority and argue that the CIO's level of strategic decision-making authority directly influences IT's contribution to organization performance. We also draw on the power and politics perspective in the strategic decisionmaking literature to identify the direct antecedents to the CIO's strategic decisionmaking authority. A theoretical model is presented and empirically tested using survey data collected from a cross-industry sample of 174 matched pairs of CIOs and top business executives through structural equation modeling. The results suggest that organizational climate, organizational support for IT, the CIO's structural power, the CIO's level of strategic effectiveness, and a strong partnership between the CIO and top management team directly influence the CIO's level of strategic decision-making authority within the organization. The results also suggest that the CIO's strategic decision-making authority in the organization directly influences the contribution of IT to firm performance and that effective CIOs have a greater influence on IT's contribution when provided with strategic decision-making authority.

Chief Information Officer Influence: An Exploratory Study

Effective initiation and execution of IS/T projects and systems has become a critical core competence for many organizations. One key to this is the influence of the senior executive responsible for IS/T, often called the Chief Information Officer (CIO). This paper explores the notions of influence and influence behaviors, top executive influence behaviors, how CIOs influence peers in the top management team, and reports the findings from an exploratory study. Contrary to some of the extant literature, the findings suggest that CIO influence can vary both in terms of how it is utilized and its effectiveness. Furthermore, CIO influence is exercised for the initiation of information systems projects, the implementation of these projects, and on overall business strategy. The paper concludes with a series of observations that summarize the findings.

How Business Strategy and Technology Impact the Role and the Tasks of CIOs

International Journal of IT/Business Alignment and Governance, 2016

The authors investigate the determinants of CIOs' organizational role and tasks. They first review previous studies, which they classify as either evolutionary or CIO role studies. They consider them to be characteristic to the usage of certain technologies or certain periods of times. The authors modify Leavitt's well-known organization diagnostic model to describe factors that shape the role and the tasks of CIOs over time, industries and technologies. They validate the model from interviews with 36 CIOs within six industries covering the time period from 1960s to present times. The authors also show that the model can be used to categorize prior research findings. They then use the model to describe how technology influences business strategy and how business strategy and technology impacts CIOs' role and tasks and vice versa. The authors discovered that the modified Leavitt model is a useful description of factors that both define CIOs' role and tasks at any part...

Information Leadership: The CIO as Orchestrator and Equilibrist

2008

The dominant interpretation of the function and role of the CIO is technology-related with business-ICT alignment as a core concept. We criticize this vision as a product of the dominant interpretive scheme and show how the logic of this scheme restricts the worldview of CIO’s and researchers. To overcome these restrictions, we adopt an alternative interpretive scheme based on our twenty years of experience with collaboration with information managers. This scheme is essentially generative and synthetic. We define the function and role of the CIO as the orchestrator of the information-related activities of the organization. To be successful, the CIO should further maintain equilibrium between inspiring and innovating the organization and informing and architecturing it. Finally, we argue for the use of a new language that can involve all stakeholders in these activities to make them enthusiastic participants. Based on this new view, the CIO can emanate information leadership.

The new CIO leader: setting the agenda and delivering results

2005

Introduction: The Crossroads "Two paths diverged in a wood…and I took the one less traveled. "-Robert Frost Chief information officers today stand at a crossroads. The role of each CIO is inevitably changing, because of two perspectives on information technology (IT). On the one hand, there is the lingering disaffection with IT from the Internet bust, the technology capital spending overhang, the popular press's assertion that IT is now irrelevant in discussions of competitive advantage, and the hysteria about IT jobs moving overseas. On the other hand, IT is gaining renewed interest for several reasons. The global economy seems to be finally escaping the doldrums, and business executives are desperate for innovation. Additionally, the regulatory environment has put far more emphasis on the timeliness, completeness, and accuracy of corporate information. Finally, technology is playing a foundational, if not a central, role in virtually every product and service. Standing still is not an option-every CIO will follow one of two paths based on these perspectives. The path influenced by the view that IT is irrelevant to competitive advantage leads to a role that might be called chief technology mechanic, a role ultimately no more prestigious than that of factory floor manager. The other path, influenced by the view that IT is at the heart of every significant business process and is crucial to innovation and enterprise success, leads to a role we call the new CIO leader. The new CIO leader bears all the prestige, respect, and responsibility of other senior executive positions (in fact the position will be a not infrequent steppingstone to COO and CEO positions).

Chief Information Officers (CIO) as Network, Database and Web based Systems Administrator: Changing Role and Changing Perceptions

2014

Information is the valuable entity and most important gradients for several development activities which include societal, economical, political, and educational and so on. Information professionals are those who handle information and information activities including collection, selection, organization, processing and management and ultimately dissemination. Chief Information Officer/ CIO are apex delegates in an organization and institutions for information activities and overall Information Administration. Chief Information Officer/ CIO today work as information professional and side by side technology professionals as they need to do so many technological and managerial tasks too. This paper talks about Chief Information Officer/ CIO; including their traditional role and technological role; especially Network Administrator, Web Administrator, Database Manager and overall System Manager who handle complete Information Administration of the concerned organization and sister organi...

The Relationship Between Organisational Strategic IT Vision and CIO Roles: One Size Does Not Fit All

Australasian Journal of Information Systems, 2014

The organisational strategic IT vision has been considered as a key contingency that affects the role of Information Technology (IT) leadership in organisations. Using the theoretical lens of the contingency approach to leadership, this study investigates the influence of strategic IT vision of an organisation on the Chief Information Officer (CIO) role and structural power. A large-scale survey was conducted with CIOs of Australian organizations. The results of the data analysis show that the Educator role of the CIO seems to be more important in organisations that articulated a 'transform' vision of IT compared to organisations that focus on IT for automation. The results also show that CIOs in organisations that strategically view IT as a transformation or informate-down orientation gave the role of Information Steward more attention than CIOs working in organisations where IT is viewed as a means for automating processes. The findings also show that there is significant positive association between the organisation's strategic IT vision and the CIO's structural power in terms of reporting structure and CIO job title. This study has implications for practitioners as the findings indicate the necessity for CIOs to align their roles with their firm's IT vision and suggest that Chief Executive Officers (CEOs) should empower their firm's CIOs in terms of their reporting structure and job title as the role of IT in the organisation progresses from the lower strategic vision of IT (automate) to the highest vision (transform).

The role of the strategic and adaptive Chief Information Officer in higher education

Education and Information Technologies, 2013

The study examined the evolving role of Information Technology executives in higher education with the objective of detailing the skills and experiences necessary to be a Chief Information Officer (CIO), the expectations of the leaders in higher education of these individuals and how leaders in higher education view the role of the CIO. The CIO position is no longer highly focused on technical issues, but has influence on the institution's mission critical strategies, which clearly shows that the position has experienced organizational ascension. The study uses a qualitative methodologyphenomenologyto explore the CIO position in higher education. The results are discussed in the following three dimensions: skills & experiences, expectations of the leaders in higher education of the CIOs, and how leaders in higher education view the role of the CIO. The findings indicated the need for CIOs to have multidimensional personalities, diverse work experience, higher education background with the ability to strategically adapt according to the institution's needs. Therefore, the study has implications for universities in the process of hiring a CIO and addresses an important aspect of higher education administration. Most importantly, the Association of American University's (AAU) CIOs followed the traditional path to the position (Birnbaum and Umbach in Review of Higher Education 24(3):203-217, 2001).