Gender and computer-mediated communication (original) (raw)
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Mis Quarterly, 1997
University and a Master of Sciences from Tel-Aviv University. Before entering academia, he spent 12 years developing and managing large information systems, including the ongoing management of a state-of-the-art logistics system. His research specializations are: IS adoption, the Internet and Electronic Commerce, culture and gender effects, software maintenance, and trust. He won the second best conference place award for the 1996 Academy of Management Printed Papers Proceeding and has published in the IEEE Conference on Software Maintenance and ABSTRACT This study extends Davis' (1989) TAM model and Straub's (1994) SPIR addendum by adding gender to an IT diffusion model. The Technology Acceptance Model (TAM) has been widely studied in IS research as an explanation of the use of information systems across IS-types and nationalities. While this line of research has found significant cross-cultural differences, it has ignored the effects of gender, even though in socio-linguistic research, gender is a fundamental aspect of culture. Indeed, sociolinguistic research that has shown that men tend to focus discourse on hierarchy and independence while women focus on intimacy and solidarity. This literature provides a solid grounding for conceptual extensions to the IT diffusion research and the Technology Acceptance Model.
Gender and (A)nonymity in Computer-Mediated Communication
John Wiley & Sons, Inc. eBooks, 2014
Computer-mediated communication (CMC) on the Internet has been claimed to possess a degree of anonymity that makes the gender of online communicators irrelevant or invisible; this purportedly allows women and men to participate and be recognized for their contributions equally, in contrast with patterns of male dominance traditionally observed in face-to-face communication. This chapter surveys research on gender and CMC, including textual, multimodal, and mobile communications, published between 1989 and 2013. The body of evidence taken as a whole runs counter to the claim that gender is invisible or irrelevant in CMC, or that CMC equalizes gender-based power and status differentials. In concluding, the notion of anonymity is critiqued, and the question of difference vs. disparity is addressed.
Email has been a vital communication medium for many years now. It provides speedy and efficient communication of information that can be easily and quickly created, edited, stored, discarded, organized, appended, and forwarded. Its "technical neutrality" has minimized possible communication distortions caused by differences in occupational, ethnic or gender features and expanded connections between individuals in different parts of the organization and/or different organizations . Thus transmission of information via email is also linked to work performance. Recent studies suggest that email has poorer communication cues which often generate lower, rather than higher, productivity . Nonetheless, use of information and communications technologies, work intensity and work performance are essentially related to individual characteristics.
Computer-Mediated Communication
The SAGE Encyclopedia of Communication Research Methods, 2017
Computer-mediated communication (CMC) is a pervasive means of communicating in work place, education, and home settings. Males currently occupy approximately 69% of all jobs in the computer industry and only 10% of upper-level positions are occupied by females. Stereotypical perceptions and gendered occupations contribute to the lack of females in computer-related fields. Because CMC is a faceless medium, many hoped that it would neutralize impressions of gender identity and provide women with an equal playing field. On-line discussion groups offer participants the opportunity to disguise their gender by using pseudonyms; however, because of gendered language and non-verbal styles, an individual's gender is often challenged if the language used contradicts the assumed norm. "Flaming" and adversarial language often discourage female participation as well. Gender differences do exist in CMC, and males tend to assume the same roles they do when communicating face-to-face. Researchers believe male monopolization of CMC has, indeed, limited female involvement. (Contains 19 references.) (Author/CR)
Muted voices: a critical look at e-male in organizations
Purpose – The purpose of this paper is to conceptually discuss whether and how feminine voice is muted within e-mails in organizations; the implications of which are substantial and far-reaching for human resource development (HRD) professionals as well as the HRD field as a whole. Design/methodology/approach – Utilizing the approach and arguments in muted group theory, the author conceptually applies these tenets to organizational e-mail. Findings – Current gender-preferential research concentrates on the textual polarity of male-and female-preferential language. These language differences carry over to organizational e-mail despite the lack of contextual cues within e-mail as well as the masculine nature of organizations. A critical assessment of these findings, rooted in muted group theory, reveals that women's voice is not merely marginalized (i.e. is present, but relegated to the margin), but it is mute (i.e. is not even present because it has no authentic language with which to use). Research limitations/implications – Future research should concentrate on ways in which women remain muted and strategies to " un-mute " them such that they are able to utilize a language reflective of their own experiences. Practical implications – Diversity trainers who seek to incorporate diversity into organizations must look at the deeply entrenched assumptions of a culture that embraces likeness rather than difference. Many norms and taken for granted day to day procedures, such as e-mail exchange, foster, and reinforce resistance to diversity. Originality/value – The paper urges researchers, practitioners and academics to continue to analyze critically the muteness of women in organizations.
Gender: An influence factor in the collaborative work process in computer-mediated communication
2000
Several studies indicate gender differences in the use of computers and in the areas of collaborative work. This paper presents the design of a software tool that allow us to capture information concerned with the group work and evaluate whether gender is a factor which influences the collaborative work process in computer-mediated interactions. We present an exploratory study of 10
1998
The proliferation of computers and technology has resulted in increased use of computer mediated communications. However, the effective use of technology like bulletin boards and e-mail based communications can only be obtained if we understand how to enhance employee usage. Although human-computer interface has been a topic of considerable studies, most research has been done with students and under controlled conditions. In addition, field research has been limited in its inclusion of both social and individual factors that affect usage. In order to expand this research we report the results of a longitudinal study conducted within an entrepreneurial software company that used an innovative bulletin-board communication system. Our study uses employee survey data to measure social and individual factors that encompass attitudes toward the computer system. In addition, we obtained actual employee usage (copies of all postings to the bulletin board system) for the 12-month period of ...