Retail event: a comparative study between local residents and tourists in spontaneous purchase (original) (raw)

Retail event: A comparative study between local residents and tourists in spontaneous purchase Research on festivals and cultural events draw considerable attention among academics and practitioners. Th e relationships between marketing infl uence and spontaneous purchase have been studied in general retail setting; however, there is dearth knowledge of purchase patterns in a festive setting. Th is study aims to identify what factors motivate attendees to spontaneous purchase and to investigate how local residents and tourists respond in their spontaneous purchase when exposed to stimuli at a special event held infrequently for a short period of time. Th e fl ower market at the Chinese New Year Festival was chosen as the study context as it is one of the most popular events in Macau, in which spontaneous purchases are made. A quota sample of 150 local residents and 100 tourists was recruited in November, 2007. Th e results indicate that product quality, price, and variety are the top three priorities among both local residents and tourists when making purchasing decision at the fl ower market. Signifi cant diff erences of free sample tasting and cultural tradition were found between the two segments in purchase intention. Th e fi ndings allow marketing activities to be highly targeted according to the diff erence response of local residents and tourists. Future research is also recommended.