An analysis on how effective management information system could gain competitive advantage in the retail industry - A case study of Sainsbury’s -UK Plc. (original) (raw)

Towards an Ethical PR? An Exploration into Student’s Ethical Perceptions towards the Sainsbury’s WWI Campaign

Sainsbury's 2014 Christmas campaign 'Christmas is for Sharing' initiated criticism due to its creative interpretation of the 1914 World War One (WWI). The campaign was a celebration of a 20-year corporate partnership between Sainsbury's and The Royal British Legion, as well as a tribute to the centennial anniversary of the start of WWI. This paper examined the future state of ethics in the PR industry, by exploring PR and marketing student's perceptions of the Sainsbury's Christmas campaign. The research method included a questionnaire aimed at students to gather basic data, as well as a discourse analysis of the open-ended questionnaire responses to analyse ascribed meanings. The results have shown that majority of students held that the industry would become somewhat more ethical, with responses citing increased industry professionalism, and the advance of ethics being included in the PR curriculum.

DEVELOPMENT OF INFORMATION SYSTEM FOR COMPETITIVE INTELLIGENCE SUPPORT

Research on the development of Information system for Competitive Intelligence support was carried out in Adeniran Ogunsanya College of Education (AOCOED), Oto/Ijanikin, Lagos State in order to examine the level of information system in the College for the purpose of admitting student and how it could be used for the purpose of stability of the academic programme. The study adopted descriptive survey research design. A total of 100 respondents in Adeniran Ogunsanya College of Education, Oto/Ijanikin, Lagos, were purposively selected and used as sample for the study with a ten-question structured interview for thirteen management staff of the College. Data collected were analyzed using mean and standard deviation at 0.05 level of significance was used to test the formulated hypotheses. The study revealed that an effective information system can enhance a good competitive intelligence support which the management needs for strategic decision making in order to keep the College ahead of its competitors, and on the whole, the information system of the tertiary institution in the study area has contributed to organizational decision making through competitive intelligent obtained within the organization, both for admission process and the stability of the academic programme, but also, and more particularly, by collecting and analyzing data from primary sources which are a times not appreciated nor used by the management. The results also indicated that there was no effective use of the information system in AOCOED for enough competitive intelligence and the ones generated were not appreciated nor put into good use. It was therefore recommended that information workers within the institution must examine the obstacles to information access needed to generate competitive intelligence that are present and put in place solutions that will help eliminate or overcome such obstacles, through that, a good information system could be developed for competitive intelligent support. It was also recommended that considering how much of information system is on ground in the College of the study area, the researcher believes that there is still room for improvement in their mode of operations and usage of the competitive intelligent obtained for a strategic decision of giving the College an edge over other contemporaries.

Investigation of what motivation factors influence in retail sector in UK? ( A case study of Sainsbury's)

Motivation is a technique, which is always been used by managers for the purpose of increasing the efficiency level of staffs. Motivation plays a vital role for any kind of organisation. In retail sector customers are like God, so satisfying customer is very important and for providing high quality customer service motivated workers are mandatory. The following study investigates the different types of motivational factor that influences the employee motivation and the whole study will deploy under 10 Paternoster Square branch of Sainsbury’s, London. This research will start with an introduction contains with background of the research, research questions, research objective, rational of the research and structure of the full work. The following part will be literature review, which will cover with theoretical analysis and definitions. Then in chapter three research methodologies will be described and the following will be analysis findings and data presentation. This research will end up with summary of the whole research, potential recommendation, solution and finally conclusion.

Determinants of RFID Technology Adoption Intention in the Saudi Retail Industry: An Empirical Study

2012 45th Hawaii International Conference on System Sciences, 2012

Drawing both on innovation diffusion theory and Radio frequency identification (RFID) technology, this paper assesses the influence of a set of determinants on the intention of Saudi Arabian retail firms to adopt RFID technology. In this study, a two-phase, multi-method approach was used. In the first phase, an interview-based case study was used, while in the second phase, we conducted a survey to gather data from 7 large retailers in Saudi Arabia. Our findings indicate that while the RFID relative advantage, the top management support and information intensity do not have any influence on the intention of Saudi Arabia retail firms adoption for RFID technology, the firm technology competence, competitive pressure and social issues do impact on their adoption intention. The results of the study and related implications contribute to extend knowledge and ideas on the role of RFID technology in the retail industry, with a specific focus on the Kingdom of Saudi Arabia.

Customer Relationship Success: Latest Thinking and Practical Advice on the Way Forward

What makes companies such as National Australia Bank in Australia, Otto Versand in Germany, Tesco in the United Kingdom and Capital One in the US so much better at managing customer relationships than their competitors? This question was the basis of a large survey of senior managers in medium to large Australian companies. The findings demonstrate that relationship leaders outperform their rivals by proactively identifying new market developments and seeking to meet latent or unarticulated needs of their customers.