Enhancing the quality of tutorials through peer-connected tutor training, Issues in Educational Research, 22 (3), 2012. (original) (raw)

This paper investigates how a peer-connected tutor training program can lead to quality enhancement by helping tutors to develop more effective teaching strategies and promoting better learning approaches among business students. It uses 2007-2010 evaluation data from 343 program participants from accounting, economics, finance and management and marketing departments. The analysis focuses on identifying what participants considered useful, not useful and what would be a good addition to the program. Patterns and themes were observed and analysed using NVivo. Results show that one of the most valuable aspects of the program was the opportunity to learn from peers---a group that includes experienced tutors and fellow new tutors. The study would benefit tutors in universities by considering a proposed model for a peerconnected tutor training program.