Portuguese and Brazilian national cultures, organizational culture and trust: an analysis of impacts (original) (raw)
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Organizational Trust:a cultural perspective, 2010
The conclusion summarizes the key findings presented within each section of the book. identifying the emerging patterns and themes across the conceptual contributions and empirical studies. These are considered in relation to our two initial questions, First, is there a universally applicable model of trust and trust development [etic], or do people from varying cultures understand and enact trust differently [emic]? And second, how can Party A from Culture #1 develop a trust relationship with Party B from Culture #2? We then highlight the implications of these patterns and themes for practitioners, and point to directions for future research.
Trust building in the subsidiaries of multi-national companies (MNC) may well be important for higher profitability especially when operating in countries with very different cultural backgrounds. Previous studies show mixed results concerning the impact of culture on the perception of trust between different national culture backgrounds. Our case study of a French MNC explores the perception of trust building at three levels – French and other expatriates at senior management levels, local Indonesians at management level and Indonesian operational staff. Overall, expatriates are concerned about the people while managers and employees focus on work. Expatriates find that trust is difficult. The concept of trust does not even come out at the employees’ level, and they have problems with the Indonesian managers as a key player in the cultural transfer and trust building.
hal-03257439, version 1, 2021
This paper provides a general overview of different perspectives and studies on trust, offers a definition of trust and provides factors that play a substantial role in developing social trust, and shows from which perspectives it can be fostered. The results showed that trust is playing an important role in success for organizations involved in cross-national strategic partnerships. Trust can reduce transaction costs, promotes inter-organizational relationships, and improve subordinate relationships between managers.
Managing Public Trust, Barbara Kożuch, Joanna Paliszewska, Sławomir J. Magala (red.), 2018
Perry and Mankin (2007) have discovered that a lot of employees hold increasingly negative views of their organizations. Four out of five employees are suspicious of their management (Lazarus and Salem 2005). A similar appraisal was offered by Reina and Reina (1999), who suggested that organizational trust has been at its lowest level since the construct has been measured. Most of the increasing distrust in organizations can be traced to some highly visible scandals that have affected both the public and private sectors in recent years (Tzafrir 2005). In the private sector, occurrences that involved Worldcom, Tyco, Enron, and Arthur Andersen serve as a reminder of the types of events and institutions necessary for the widely circulated dissolution of trust among the general public (Pillmore 2003; Gledhill 2003; Zekany et al. 2004; Conroy and Emerson 2006). Hayden (2008) stated that some scandals have happened in higher education institutions where degradation in the level of trusts has been recorded. From the perspective of an internal organization, similar research has insinuated that some variables related to an employee’s view of a work environment could affect the employee’s perception of trust in the organization’s research (Williams 2005; Hubbell and Chory-Assad 2005; Ellis and Shockley-Zalabak 2001). This chapter evaluates organizational trust in the context of culture with many of the following variables: interpersonal conflict, resistance to change, empowerment, demographics, and support for innovation, as noted in the literature.
Comment on how an organization you know deals with " trust " in its culture.
This paper examined how organizations deal with trust in their organizational culture. It also looked at how trust can be built among staff in organization. The paper further deals with the significance of trust to organizational growth and sustainability as well the effect of trust on the strategic goals of organizations
2011
The importance of trust in establishing and sustaining long-term business relationships has been convincingly stressed in the academic literature. Trust is seen as even more critical in intercultural business relationships between firms across national borders as these relationships imply greater uncertainty and risks originated essentially from differences in business culture. It has also been acknowledged, that business culture has an impact on the behaviour of firms and individuals, who are the actors within business relationships. Development of trust within a business relationship occurs through the interpersonal interaction process. Nevertheless interpersonal interaction is more effective when parties have a better understanding and a higher level of acceptance of each other‟s culture. Thus, developing trust within inter-cultural business relationships may initially require cultural adaptation. By cultural adaptation within business relationships we mean the process of adjusti...
Estudos de Psicologia (Campinas)
Despite the popularity of the organizational culture construct in the organizational psychology´s practice, it is important to scrutinize the theoretical and methodological quality standards of its principles in Brazil. The present study investigated 27 articles targeting at an organization´s culture, in 18 psychology and administration top-ranked journals, issued between 1996 and 2017. The articles were classified by their theoretical and methodological characteristics, such as type of data analysis, culture definitions, among others, to be further quantified and qualitatively reviewed. The trends were discussed in face of organizational culture´s global literature standards, and according to the characteristics of national organizational behavior literature. Special attention was recommended to the alignment between method and epistemology, as well as to a convergence towards global literature´s new developments.