Twitter turns ten: its use to date in disaster management (original) (raw)
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This study aims to explore the use of Twitter by Disaster and Emergency Management Authority (AFAD) in 2021, which is determined as the year of disaster education. Within the scope of this study, the tweets of the AFAD Presidency in the media section between January 1, 2021, and December 31, 2021, were examined. The tweets were categorized considering hazard types (geological, hydrological and climatological, biological, technological accidents and Chemical Biological Radiological Nuclear (CBRN), forest fires, migration, and other) and phases of the
The Use of Twitter by Official Institutions in Disaster Risk Communication and Resilience
Journal of Emergency Management and Disaster Communications
This study aims to explore the use of Twitter by Disaster and Emergency Management Authority (AFAD) in 2021, which is determined as the year of disaster education. Within the scope of this study, the tweets of the AFAD Presidency in the media section between January 1, 2021, and December 31, 2021, were examined. The tweets were categorized considering hazard types (geological, hydrological and climatological, biological, technological accidents and Chemical Biological Radiological Nuclear (CBRN), forest fires, migration, and other) and phases of the disaster management cycle (pre-disaster (mitigation, and preparedness), response, and post-disaster recovery). Five hundred and eighty tweets related to disasters were identified including the number of 88 disaster irrelevant tweets. Most of the tweets were related to hydrological and meteorological hazards. Regarding the biological disaster-induced COVID-19, only two tweets specific to the response process were identified. This study pr...
Large-scale crises challenge the ability of public safety and security organisations to respond efficient and effectively. Meanwhile, citizens' adoption of mobile technology and rich social media services is dramatically changing the way crisis responses develop. Empowered by new communication media (smartphones, text messaging, internet-based applications and social media), citizens are the in situ first sensors. However, this entire social media arena is unchartered territory to most public safety and security organisations.
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Social Media in Disaster Management
Provision of an accurate and timely disaster relief effort requires an insightful informational coverage of a crisis situation. Social media has a potential of providing a large amount of information generated by people about different aspects of a certain crisis situation. However, emergency-oriented social media utilization is still at an embryonic stage of its understanding. So, in this report 10 research studies were reviewed in an attempt to gain some understanding about this approach. As it appeared, crowdsourced information allows to get a versatile and insightful understanding of a crisis situation, but, as with any Big Data, there are major challenges of making use of high volumes of diverse information, in terms of extraction and representation of relevant and accurate information. Furthermore, other research studies proposed extraction/representation techniques which were primarily aimed at thematic and geographical clustering of information. As it appeared from the real cases of social media application during emergencies, there is still no standardized approach on how such information can be handled, but in those cases, emergency responders still managed to successfully apply their own methods of primarily geographical and thematic clustering of information, while still being greatly challenged by overwhelming amount of user-generated information. Thus, the success could perhaps be explained by social media being used primarily as a complement/enhancement of other already proved to be effective techniques. Further exploration would be needed in order to gain a more complete understanding of the current state emergency-oriented social media utilization, which could later be used as a theoretical framework for a new research study in this area.
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Use of Twitter in disaster rescue: lessons learned from Hurricane Harvey
International Journal of Digital Earth, 2020
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Disaster Management and Communication Technology: The Prospect of Social Media
International Handbook of Disaster Research, 2022
A major concern in disaster management is how to minimize damage to the society. In this endeavor, the prime focus has always been given to saving lives. However, in recent times issues associated with loss of property have emerged as another area of concern. During disaster, the most critical challenge before the disaster managers is how to sustain communication with the affected population and also with those who are likely to be impacted by it. Such a challenge generates the understanding that communication tools do have a significant role in managing disasters. Moreover, the above thinking conventionally has been found to be channelized through the traditional Media like Print media, Radio, and Television. Due to the faster changes in communication technology, we have now social media, which has emerged as an alternative communication tool for study among the scholars working on disaster research. Taking into account the above technological shift, this chapter focuses into how the Indian government