Knowledge Taxonomy for Developing Organizational Memory System (OMS) for Public Institutions of Higher Learning (IHL) in Malaysia (original) (raw)

Understanding Organizational Memory System for Managing Knowledge

2011

Information System (IS), has been extended to Knowledge Management System (KMS) focusing on knowledge as main contents instead of information. While KMS evolving rapidly, with the awareness of treating knowledge as an organizational memory, evolved Organizational Memory System (OMS). The three tools (IS, KMS and OMS) are to manage data, information and knowledge in organization, have stimulated confusion to the beginners of Information Technology (IT) practitioners. The aim of the paper is to provide a document that able to stimulate rich understanding of OMS from KMS and IS concept. This was done by identified eight descriptions of OMS and comparing twenty characteristics of IS, KMS, OMS extracted from previous studies. Finally we use the results to identify necessary consideration for developing OMS. The identification was presented in the form of OMS development model. Future study can be done to verify the model.

Systems Development of Organizational Memory: A Literature Survey

European Conference on Information Systems, 2000

Currently, there is no commonly accepted methodology for developing organizational memory systems (OM) that is comprehensive in the sense that it guides the development process from beginning to end and is in sufficient detail to be implemented successfully. Using the ideas of memory metaphor and the user's perspective, we review recent work on OM through two dimensions: the stages of

The impact of organizational memory information systems on organizational learning

AMCIS 1997 Proceedings, 1997

This paper reports on a case study of the organizational memory information system (OMIS) of an engineering group at a nuclear power plant. It found that the OMIS was effective based on the criteria of the competing values model (Quinn and Rohrbaugh, 1983). The engineering group was also considered to be effective based on the criteria used to evaluate effectiveness by the group managers. One of the criteria used to assess group effectiveness was the ability to use organizational memory and it was found that an improved OMIS resulted in improved organizational and individual effectiveness. The study also found that measurements of OMIS effectiveness could of been improved by refining the competing values model measurement of "integration" and by creating a measure for evaluating the reliance on individual's memories.

The Impact of Organizational Memory on IT Systems

1998

Organizational Memory Information Systems (OMISs) combine the attributes of culture, history, business process, human memory and fact into an integrated knowledge based business system. While not currently in existence in the configuration suggested in this paper, this type of information system would be an integral part of any firm wanting to anticipate business climate changes, expand their customer base and improve existing customer service. OMIS's would benefit businesses wanting to integrate disparate data bases, capture the expertise of retiring staff, improve organizational coordination and provide a decision making aid to staff members encountering new and complex issues requiring the integration of diverse and inconsistent types of knowledge.

A Survey of the Relationship between Organizational Memory and Organizational Learning in Public Organizations of Kerman

International Business Research, 2012

Today, organizations and corporations are coming to view their current and generated knowledge as the main capital and attempt to collect and retain such knowledge. Especially by geographical expansion of the organizations and utilizing computerized networks and distributed databases, the role of knowledge management is more crucial than ever. Unfortunately, a major part of organizational implicit knowledge, as its most important type of knowledge, is lost or neglected gradually due to lack of necessary attention and proper storage. To alleviate such problems, organizational memory systems have been introduced as active computerized systems to organize current knowledge in organizations through active and informed collecting, retaining and redistributing it among the right people at the right time. The present study aims at investigating the relationship between organizational memory and organizational learning among employees of public organizations in Kerman. The population consists of all the 3119 employees of public organizations in Kerman. To acquire the sample, stratified systematic sampling method and Cochran formula were applied and 342 employees were selected. To analyze the data, descriptive and referential statistical methods as well as Spearman test were utilized. The instruments included Organizational memory and organizational learning standard questionnaires. Research findings indicated that there is a significant relationship between organizational memory and organizational learning.

Evaluating organizational memory: A three-layer model

… Economics and Comupter Science)(MKWI 2006 …, 2006

While the development of Organizational Memory (OM) has become common, the evaluation of these initiatives is yet a challenge. There are several reasons for this. On the one hand, there are various OM realizations possible. On the other hand, there is a lack of evaluation methodologies. We suggest the KnowledgeEco ontology-based methodology as an evaluation tool for OMs in organizations. Drawing on the literature as primary source, the purpose of this undertaking is to establish theoretical grounds and methodological guidelines. A three-layer model for the evaluation of OM is described in this article. The first layer concerns the development of domain ontology. The second and third layers concern the application of the ontology-based methodology to the development and evaluation of ontologies for OMs in organizations. The feasibility of this approach was demonstrated by a series of case studies in various organizations in Israel and Europe.

A Framework for Faculty Memory Information System

Communications

Many approaches have been developed which claim to guide organization to use their common or shared memory in more efficient way. One of the approaches is realizing the organizational memory with the help of information system, resulting the term Organizational Memory ...

Information Systems and Organizational Memory: A Literature Review the Last 20 Years

Journal of Information Systems and Technology Management, 2015

The advancement of technologies and Information Systems (IS) associated with the search for success in the competitive market leads organizations to seek strategies that assist in acquisition, retention, storage, and dissemination of knowledge in the organization in order to be reused in time, preserving its Organizational Memory (OM). Organizational Memory Information Systems (OMIS) emerge as an enhancer of the OM, providing effective support and resources for the organization, assisting in decision making, in the solution of problems, as well as in quality and development of products and services. This article is an analysis of some OMIS selected from a literature review about its features and functionality in order to understand how these information systems are seen by the organizations. With this research, we realized that the relationship between OM and IS is still inexpressive, even with the existence of some cases of success in the use of OMIS in the literature. The literature reveals that an individuals' knowledge is not integrated in information systems management process in most organizations; much of this knowledge is generated in the organization retained in an individual himself/herself. It is easy to see that there is a need for strategies and mechanisms in the organization to stimulate and provide better knowledge sharing between individuals which, when associated to IS, allows greater control and effective use of Organizational Memory.

Building conceptual relations between organizational learning, knowledge, and memory

2012

Given the fragmentation in literature concerning organizational memory, coupled with the need for a greater understanding of how learning and knowledge are embedded in organizations and how they are retrieved, this paper aims to analyze some conceptual relations between organizational learning, knowledge and memory. A conceptual framework is developed and is represented by four propositions. Learning processes develop into new organizational knowledge, which is then stored in different repositories. Organizational knowledge, a product of organizational learning, is an integral part of the organizational memory. Therefore it is possible to use the same measures to analyze both institutional knowledge and organizational memory. The feedback and feedforward flow of learning are constituted and constitutive of organizational memory. We believe that a conceptual framework of this nature may be of great help both in building a unified theoretical framework on organizational memory and in conceiving organizational memory systems in real organizations.