Does" IT Doesn't Matter" Matter?: A Study Of Innovation And Information Systems Issues (original) (raw)
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Information technology (IT) is broadly recognized as an important element that supports innovation, however there has been relatively little integration of research in Information Systems on this topic. In this literature review, we examine and synthesize studies on the role of IT in innovation at the organizational level of analysis published in the past ten years in the leading Information Systems journals. We find that while much of the research has generally demonstrated positive effects of IT investments on innovation, IT can also be a cause of hyperturbulence in specific industries, and many factors can moderate the returns realized from IT investments. We also note that extant research is grounded in a relatively narrow theoretical foundation and we discuss the opportunities for developing the theoretical base on the role of IT in innovation.
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The ongoing introduction of new information technology and the wide range of opportunities it provides to individuals and organizations makes information system innovation a prominent theme for practitioners and researchers. However, information system research has predominantly focused on the adoption and diffusion of information technology, as opposed to the discovery and development of new ideas for how information technology can enable or drive business innovation. To address this gap, this paper conducted a literature review into business innovation (and related notions of organizational and administrative innovation) as it has been studied within the IS discipline. The contribution of this paper is that it presents ten important factors which influence business innovation with information technology. This review can provide guidance to decision makers in organizations that use new information technology to improve or transform their business.
Communications of the Association for Information Systems, 2007
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