Secret conversation opportunities facilitate minority influence in virtual groups: The influence on majority power, information processing, and decision quality (original) (raw)

Language and Group Processes: An Integrative, Interdisciplinary Review

Small Group Research, 2019

This article reviews research that examines the use of language in small interacting groups and teams. We propose a model of group inputs (e.g., status), processes and emergent states (e.g., cohesion, influence, and innovation), and outputs (e.g., performance and member well-being) to help structure our review. The model is integrated with how language is used by groups to both reflect group inputs but also to examine how language interacts with inputs to affect group processes and create emergent states in groups, and then ultimately helps add value to the group with outputs (e.g., performance). Using cross-disciplinary research, our review finds that language is integral to how groups coordinate, interrelate, and adapt. For example, language convergence is related to increased group cohesion and group performance. Our model provides the theoretical scaffolding to consider language use in interacting small groups and suggests areas for future research.