Critical features for project stakeholder management: a systematic literature review (original) (raw)

Project Stakeholder Management— Past and Present

In this special issue on project stakeholder management, the aim is to advance the understanding of this topic by looking into theory outside the project management field and by presenting findings from case studies. In this overview article, we identify the theoretical roots of the stakeholder concept and the current state of the field. We point to early proponents of stakeholder thinking.

Conceptual Stakeholder Theory in Project Management

Proceedings of International Structural Engineering and Construction, 2019

Stakeholder management is an important part of management notion particularly in project management today. In recent years, the concept of stakeholder grows comprehensively among academics and professionals. Despite the widespread stakeholder management, the theory is not straightforward to understand and apply. One of the reasons is the number of theories in literature. Literature reviews reveal the following as stakeholder management theories: normative, instrumental, descriptive, convergent stakeholder and social science stakeholder theories. The research employs existing literature to develop a contemporary understanding of stakeholder management theory of stakeholder management. This paper contributes to the stakeholder management theory by presenting the new concept of stakeholder management theory using two cultures (Western and Chinese cultures in Africa). These management approaches can be classified as Western and Chinese models. The Western model is contractual by nature, while the Chinese model is characterized by informality (guanxi). The new stakeholder management theory called "Accustom theory". The new stakeholder management theory developed-"Accustom theory"had a lot to do with the stakeholder management in project management. It deals with hard skills, soft skills, and the power structure skills. This paper contributes to stakeholder management theory by presenting accustom theory as a new perspective of stakeholder management theory. The new theory aims to improve the practice of project management by presenting how formality, participation and communication levels in projects improve stakeholders' satisfaction.

Developing Methodology for Stakeholder Management to Achieve Project Success

2015

Stakeholders play a significant role in project success or failure. The effective management of stakeholders in construction projects has a great contribution to the project success. This importance of effective management is due to the conflict among Stakeholders which is considered as a traditional construction aspect. The probability that the project will be completed successfully is reduced due to conflict between the project team and one or more stakeholders which means that Lake of Stakeholders Management. This paper provides an approach for effective management to the stakeholders of construction projects in Egypt. Different factors affecting the trend of stakeholder‘s management were extracted through literature review for more than 100 references aiming to cover the chief objective of the research which is how to do efficient management for stakeholders in construction projects. (30 factors were elected for conducting the research) those factors were included into 6 groups ...

Managing for Stakeholders: The Role of Stakeholder-Based Management in Project Success

Today, project management practices play a key role in different industries and sectors. Project management is promoted as an organizational strategic component that leads innovation, creates value and turns vision into reality. Despite the importance of projects and project management their high rate of failures and challenges is a major concern of both industry and academia. Among the reasons that affect project outcomes, stakeholder influential attributes and more importantly, their understanding and effective utilization and management are identified as the key to project success. This study utilizes the body of knowledge developed in the field of project management and uses stakeholder theory combined with a number of complementary theories to achieve its goals and objectives. The study moves beyond the traditional power-based frameworks employing six key influential attributes to examine their direct and mediating effects on project success. The quantitative survey data are analyzed using SEM statistical techniques and procedures to produce research results. The research results have led to the development of a new typology of stakeholder influential attributes (TSIA) and a stakeholder-based project management model (SBPMM) that aid managing for stakeholders' strategy and principle.

Stakeholder Management: An insightful Overview of Issues

Proceedings of the International Conference on Civil Infrastructure and Construction (CIC 2020)

Purpose-This paper attempts to contribute towards investigating the existing literature base of stakeholder management (SM), provide a compilation, and define any gaps in this area. Besides, explore different groups of critical success factors (CSFs) and grouping these actors. Design/methodology/approach-This study is based on reviewing the literature. Therefore, more than a hundred research papers were searched using key terms specified in a preliminary literature review. Succeeding rounds of abstract research reviews resulted in forty-two research papers being selected for the compilation. SM constructs were then defined, and subsequent critical analysis identified the gaps in the literature base. Findings-The most important outcomes are the lack of research that has studied BIM-based stakeholder management, especially in mega projects. Additionally, further investigations are still required to study the SM influence throughout the different stages of the project life cycle and study the impact of project type and contract type in SM. However, there is still considerable debate about the SM nature and merits approach. Originality/value-This research provides a comprehensive gathering of all previously identified SM processes through a structured approach. Additionally, a more realistic and practical methodology for the development and implementation of SM will emerge, and twenty-seven CSFs associated with SM in construction projects are identified. The study is expected to have a theoretical contribution to this subject, especially in the context of the Qatari construction industry.

A Review on the Issues and Strategies of Stakeholder Management

In every project, particularly construction, there will be numerous parties involved, directly or indirectly, from the very beginning to the end of the physical life of the project. The parties involved amongst others are the owner, designers, consultants, builders, suppliers, financiers, lawyers as well as end users or the public. Stakeholders contributed and share their experiences, knowledge, insights to support the project throughout the project life and therefore it is crucial to capture their input. The needs and requirement of all stakeholders must be identified and properly managed to better facilitate the development of the project. This paper emphasises on the key issues of stakeholder management in relation to the construction industry. Important issues of stakeholders and strategies to managing the stakeholders are identified through out the discussions. This paper is based on a preliminary research, solely on literature reviews of available references. Hence, it provides better appreciation and understanding on the issues of stakeholder management.

Stakeholder analysis in projects: Challenges in using current guidelines in the real world

International Journal of Project Management, 2009

The authors of this paper investigated the usability of current guidelines regarding stakeholder analysis by letting four project managers apply the guidelines to their renewal projects. The project managers found several challenges in using the guidelines. Especially, the guidelines lack clarity regarding (a) how to identify stakeholders and determine their importance and (b) how to reveal stakeholders' expectations. Further, the application revealed that the project manager may not have the skills or the resources required to carry out the tasks involved in making the necessary inquiries. Therefore, the stakeholder analysis may be based on superficial rather than deep knowledge. It seems that the current guidelines should be considered as a conceptual framework rather than instructions on how to do a real world stakeholder analysis.

Issues and Strategies in Stakeholder Management

In every project, particularly construction, there will be numerous parties involved, directly or indirectly, from the very beginning to the end of the physical life of the project. The parties involved amongst others are the owner, designers, consultants, builders, suppliers, financiers, lawyers as well as end users or the public. Stakeholders contributed and share their experiences, knowledge, insights to support the project throughout the project life and therefore it is crucial to capture their input. The needs and requirement of all stakeholders must be identified and properly managed to better facilitate the development of the project. This paper emphasises on the key issues of stakeholder management in relation to the construction industry. Important issues of stakeholders and strategies to managing the stakeholders are identified through out the discussions. This paper is based on a preliminary research, solely on literature reviews of available references. Hence, it provides better appreciation and understanding on the issues of stakeholder management.

Role of Project Managers in the Stakeholder Management

International Journal of Scientific and Research Publications (IJSRP), 2020

Stakeholders and project managers are key players in projects success. Therefore, the relationship among different stakeholders needs to be established and the project manager plays a key role in achieving stakeholder management. Current research shows that there is a need for stakeholder management and the responsibility lies on the project manager. Therefore, this study shows the factors that affect stakeholder management and role in which the project manager has on a successful stakeholder management. This study obtained data through questionnaire. The analysis shows a significant relationship between some variables.

A Study of the Current Practice of Stakeholder Management in Construction Projects

2014

Over the past years, stakeholder management has been advocated as a means of increasing the propensity for successful delivery of construction projects. Previous research has focused on addressing the need for a practical guide to carry out stakeholder management in construction projects. However, full benefits expected from stakeholder management cannot be achieved without adequately addressing the following issues: stakeholder management decisions and responsibilities through the project life cycle; internal stakeholder collaboration in carrying out stakeholder management; stakeholder dynamics; and use of available techniques for stakeholder engagement. These issues were investigated using a questionnaire survey which aimed to explore the current practice of stakeholder management within the United Kingdom. The questionnaire comprised of closed and open-ended questions, the data from which were analysed using appropriate statistical techniques and thematic (content) analysis. The ...