Perceived Website Aesthetics by Users and Designers (original) (raw)

Koutsabasis, P. & Istikopoulou, T. (2013) Perceived web site aesthetics from users and designers: implications for evaluation practice, International Journal of Technology and Human Interaction, 9:2, 39-52.

The set up of practical methods for evaluation of web site aesthetics from the user perspective and the provision of useful feedback to designers is an open issue in Human-Computer Interaction (HCI). The paper presents an evaluation study of aesthetic attributes of two web sites from the user perspective and compares the results to the design team. The study initially involved the formulation of a set of aesthetic attributes and their appreciation by a user group of 111 users for two web sites, following a traditional user testing approach. The user evaluation was then compared to the design team's appreciation of these aesthetic attributes for their own designs. The main results of this test was that: (a) the two groups have a similar view about the presence of a considerable number of the selected aesthetic attributes; (b) users have rated most aesthetic attributes significantly lower than designers; (c) different aesthetic attributes become important for different objects of study for both groups. The design team found the evaluation informative and inspiring; however they identified the need for further explanation of user responses in terms of suggested design patterns and examples. Also, a number of recommendations towards an evaluation method of aesthetics in HCI are identified and discussed

Objective and Subjective Measures of Visual Aesthetics of Website Interface Design: The Two Sides of the Coin

Human-Computer Interaction. Design and Development Approaches, 2011

The main purpose of this study is to compare objective layout-based measures of visual aesthetics with subjective questionnaire-based measures. Correlation analysis was used to carry out the comparison. Values for the tested objective measures were calculated for forty-two web pages already used in a previous study, for which subjective questionnaire scores (classical/expressive and VisA WI) were already available. Results showed significant correlations between many of the tested objective screen layout-based measures and subjective questionnaire-based measures related to order and layout of the screen. These findings suggest that the objective layout-based measures tested in this study can be used for overall assessments of visual aesthetics of websites and particularly for assessing aesthetic aspects related to the classical and the simplicity dimensions of website aesthetics.

The Role of Aesthetics in Web Design

Nordicom Review, 2007

Web sites are rapidly becoming the preferred media choice for information search, company presentation, shopping, entertainment, education, and social contacts. At the same time we live in a period where visual symbols play an increasingly important role in our daily lives. The aim of this article is to present and discuss the four main areas in which aesthetics play an important role in the design of successful Web sites: aesthetics play an important role in supporting the content and the functionality, in appealing to the taste of the target audience, in creating the desired image for the sender, and in addressing the requirements of the Web site genre.

The design and aesthetic performance of web sites (Entire thesis)

This thesis investigates the visual aesthetic performance of Web sites. An experiment was conducted in which a Web site, designed with three controlled levels of 'visual enrichment', was evaluated on a number of measures by two subject groups. The measures used represent facets of the Categorical-Motivation model of aesthetics, plus others directly related to the performance of Web sites. The results of the experiment indicate that the drivers of site evaluation were primarily exploratory variables that represent 'novelty', 'interest' and 'fun'. This supports the argument that an important question to consider when designing a Web site is not merely 'can the site's audience use the Web site?', but also 'does the site's audience want to use the Web site?' Visual, audio and interactive appeal are, as the findings show, very important design considerations. This research adds to a body of knowledge that seeks to understand aesthetic phenomena and develops a theoretical framework that will prove useful for the investigation of visual interfaces.

The Subjective and Objective Nature of Website Aesthetic Impressions

Human-Computer Interaction–INTERACT …, 2009

This paper explores the possibility to predict positive aesthetic impression and user preference of website design through a combination of objective and subjective factors. The objective factors used are symmetry, order, balance, complexity while the subjective ones include familiarity - novelty ratings. The advantages of such an approach is the reduction of user involvement since the ratings of objective factors may be provided by a small number of design experts. We found indications that balance between certain factors maximize the possibility of users having a positive aesthetic impression.

Investigation of the relationship between aesthetics and perceived usability in web pages

2014

The main hypothesis of the thesis is that between two systems identical in functionality and usability, differences in aesthetics may positively influence users perceived usability. To date, a narrow focus on the engineering aspects of aesthetics has adversely affected the scope and success of experiments, therefore previous work in the field needed to be revisited. The thesis reviews literature and theory in usability and aesthetics, the latter from the point of the view of philosophy, theory, and application. It also explores the relationship between aesthetics, usability and user engagement; discusses a distinct new trend research that identifies a link between beauty and perceived usability of website interaction; and develops a pilot for an experimental methodology. Based on conclusions from the review of the field of usability, two experiments where designed and carried out, an independent measures and repeated measures. The findings of these experiments confirmed the hypothes...

Evaluating web site design

Proceedings of the 26th annual ACM international conference on Design of communication - SIGDOC '08, 2008

The importance of aesthetics is frequently forgotten, in order to solve this problem, we identified in the literature some of the theory that is underlying graphic design, gestalt theory and multimedia design. Based in the literature review, we proposed principles for web site design. We also present a tool to evaluate web design

Assessing the performance of short multi-item questionnaires in aesthetic evaluation of websites

Behaviour & Information Technology, 2018

In recent years, website aesthetics has received a fair amount of attention from the HCI community. This has led to the creation of a variety of multi-item questionnaires aimed at capturing users' aesthetic judgments. Researchers have used these questionnaires in several HCI studies to investigate the relationship between aesthetics and other evaluative constructs such as usability. However, their usefulness as evaluation tools in visual design practice remains underexplored. Lengthy multi-item questionnaires can be particularly problematic especially in studies where participants must evaluate multiple designs or when they are required to give responses repeatedly in predefined time intervals. Despite the criticism, single-item scales have been used in many past studies in which questionnaire length could be problematic. Another alternative available to practitioners/researchers are short versions of standardised multi-item questionnaires that have been created for the aesthetic evaluations of websites. In this paper, we present a study in which we compare the performance of three such condensed aesthetic questionnaires (i.e. aesthetics scale, AttrakDiff, VisAWI) during a website redesign project. The short versions of those questionnaires were used by 187 users during an evaluation of 7 alternative website designs. The questionnaires were compared on performance criteria such as reliability, validity, and predictive ability. Data analysis showed that although AttrakDiff's overall performance was better, a considerable amount of variance in aesthetic judgment could not be accounted for by any of the questionnaires.

A short version of the visual aesthetics of websites inventory

The present paper addresses a need for a brief assessment instrument to measure perceived visual aesthetics of websites. A short version of the Visual Aesthetics of Websites inventory (VisAWI, Moshagen and Thielsch, 2010) called VisAWI-S was developed and evaluated in three studies comprising 1,673 participants in total. The results indicate that the VisAWI-S is a reliable measure that captures a single dimension of perceived visual aesthetics and provides a good approximation to the full-length version. Convergent validity was established by a strong relationship to overall appeal. Evidence for divergent validity was obtained by weaker correlations to perceived usability, pragmatic quality, and quality of content as well as by absence of a significant correlation to participants' mood. In addition to this, the VisAWI-S was found to be substantially related to the intention to revisit a website. Overall, the results indicate that the VisAWI-S may gainfully be employed to measure perceived visual aesthetics of websites when assessment times must be kept to a minimum.

User's Web Page Aesthetics Opinion

ACM Transactions on the Web, 2017

Analyzing a user's first impression of a Web site is essential for interface designers, as it is tightly related to their overall opinion of a site. In fact, this early evaluation affects user navigation behavior. Perceived usability and user interest (e.g., revisiting and recommending the site) are parameters influenced by first opinions. Thus, predicting the latter when creating a Web site is vital to ensure users’ acceptance. In this regard, Web aesthetics is one of the most influential factors in this early perception. We propose the use of low-level image parameters for modeling Web aesthetics in an objective manner, which is an innovative research field. Our model, obtained by applying a stepwise multiple regression algorithm, infers a user's first impression by analyzing three different visual characteristics of Web site screenshots—texture, luminance, and color—which are directly derived from MPEG-7 descriptors. The results obtained over three wide Web site datasets ...