EMOTIONAL INTELLIGENCE IN LEADERS AND ITS EFFECTIVENESS ON THE WORKFORCE IN BAYELSA STATE CIVIL SERVICE (original) (raw)
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Poor emotional intelligence creates huge complications in the workplace. The consequences include diminished employee’s productivity and deteriorating leadership performance. Guided by the principles of emotional intelligence theory, this correlational study investigated the relationship between emotional intelligence (EI) and leadership performance at four selected Fast-Moving Consumer Goods (FMCG) companies in Lagos State. The study relied on primary data gathered using the Work Profile EI Questionnaire to measure emotional intelligence, while leadership performance scale questionnaire was used to evaluate leadership performance. Two hundred and thirty-five participants were recruited using the stratified sampling approach. Pearson correlation and linear regression analysis were used to test the seven hypotheses raised. Results of the statistical analysis revealed that all the seven dimensions of EI are significantly related to and predicted leadership performance. Specifically, i...
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Emotional Intelligence: Does Leadership Style Matter? Employees Perception in Ghana's Banking Sector
International journal of business, 2017
The purpose of this study was to determine whether employees in Ghana's banking sector perceive their leaders to be emotionally intelligent based on their style of leadership. The study was cross-sectional in nature and made use of structured questionnaires to collect quantitative data. Out of 300 questionnaires administered, 234 were returned (comprising of 115 males and 119 females). The findings of the study revealed that a positive relationship exists between transformational leadership and emotional intelligence (EI) whereas a negative relationship was found between transactional leadership and EI of leaders. The study also noted that transformational leaders are more emotionally intelligent; thus, it is recommended that EI an attribute associated with leader effectiveness be made part of leadership development in organizations. JEL Classification: M12 Keywords: transformational leadership; transactional leadership; emotional intelligence; Ghana I. INTRODUCTION The banking ...