Management Information Systems Chapter 2: Global E-business and Collaboration (original) (raw)

AI-generated Abstract

This chapter on Global E-business and Collaboration discusses the role of various management information systems (MIS) in supporting business processes, improving organizational performance, and facilitating decision-making at different management levels. It emphasizes the significance of transaction processing systems, enterprise applications, and collaboration technologies in modern organizations. The chapter further elaborates on the importance of business intelligence and decision support systems in supporting nonroutine and routine decision-making, enhancing customer experience, and adapting to changing business environments.