Planning and implementing an effective downsizing program (original) (raw)

Of primary concern to hospitality management before, during, and after a downsizing event should be the concerns and potential reactions of employees. The attitudinal and behavioral reactions of employees who work in a downsizing environment may be influenced by both the objective dimensions of this environment and employees'subjective interpretations of this work setting. This article discusses some of these key objective and subjective factors that may be present in a downsizing organization and provides recommendations to managers relevant to the planning and implementation of a downsizing program that is designed to elicit less work-related stress and more positive (or less negative) behavioral and attitudinal reactions from employees. © 1997 Elsevier Science Ltd