THE IMPLEMENTATION OF THE POLICY OF E-ID CARD SERVICES IN NGAWI REGENCY (original) (raw)

The policy of e-ID cards in Indonesia Nationally have been established since the enactment of Presidential Regulation No. 26/2009 on Implementation of National Identity Card Based on Citizen Identification Number Nationally and Home Affair Minister's Regulation No. 9/2011 on Guidelines for Issuance of National Identity Cards Based on Citizen Identity Number Nationally. However, the implementation may not meet to the policies. This research seeks to explore and describe the implementation of the policy of e-ID card at the office of Population and Civil Administration (PCR) that most responsible for implementing the policy in local government. The research was conducted with a qualitative approach to the type of exploratory and descriptive research. Locus of research at the Office of Population and Civil Registration in Ngawi Regency, that is one of the Regencies in East Java province roomates declared to be ready to implement e-ID card program in September 2014. Reseach was conducted in 2016, with the range time of research focus is in 2014-2016. The result Showed that e-ID card serving at The Office of Population and Civil Registration in Ngawi Regency, had been conducted quite well by meeting the policy. People's satisfying level due to the quality of e-ID card serving, also was high enough. There were few constraints, Including inadequation of e-ID card tools, disturbances of network connections, the delay of providing the e-ID card blank form, less data at neighborhood unit level, long distance of unable people to come to service counter, as well as the low awareness of the importance of the e-ID card. But the Office of Population and Civil Registration in Ngawi Regency had sought to Overcome few of these constraints. It is concluded that the implementation of e-ID card policy at the Office of Population and Civil Registration in Ngawi Regency, has been able to be conducted quite well in meeting the policy. Few constraints that still occur, can be addressed properly. Based on these results, it can be assumed that the implementation of the policy of e-ID card program in other regencies that have characteristics similar to Ngawi (Sampang, Kediri, Kediri city, Mojokerto and Pasuruan that in September 2014 declared as the regions roomates ready to run the e-ID card program), may be well enough too. Some recomendation can be proposed, that are: 1) conduct training for officer; 2) increase providing of device and material related to e-ID card service; and 3) increase the socialization to all people until neighborhood unit level; 4) increase transportation vehicle; and 5) increase quality of digital communication network.