Bug Tracking and Resolving (original) (raw)

Web-based issue tracking for large software projects

IEEE Internet Computing, 1998

Many problems are found and fixed during the development of a software system. The Project Issue Tracking System toolkit, a Web-based issuemanagement tool, can be used to organize issue reports during development and to communicate with different project teams around the world.

Change and Bug Tracking System: Anjung Penchala Sdn. Bhd.

Change, 2010

Defects or bugs have been existed as a problem in the system and they are normally inevitable in software development. Most software bugs arise from mistakes and errors made by people in either a program's source code or its technical design. Huge amount of bugs could be found in system development. It was relatively difficult to manage bugs in simple word documents or remember everything in one's head. Thus Change and Bug Tracking (CBT) System has been introduced in order to keep track of the reported bug in the system. By using this tracking system, every user can report and follow up the issue in the system. This system provided a platform for users from different departments to report issues and understand the latest progress in a product. It consolidated and organized information in single system and centralized data repository for the changes and bugs in system. Besides, this system could be accessed by team members concurrently to improve efficiency and they can search particular information in the system easily. It made communication between teams more effective and all the bugs and changes are recorded in web based system and hence the system is scalable.

Effective Bug Tracking Systems: Theories and Implementation

IOSR Journal of Computer Engineering, 2012

Bug tracking is an essential discipline in the domain of software engineering. It has far reaching effects on the system when effectively used. The information provided in terms of bugs and solutions in the bug reports can help software engineers to act on them quickly and ensure that they are either rectified or eliminated from the system. The bulk of information provided in the bug reports may cause problem to developers in ascertaining poorly designed information. Therefore the bug tracking systems are to be improved and follow certain standards. To overcome the problem, we propose four fundamental directions to enhancing effectiveness of bug tracking systems. To demonstrate the efficiency of the proposed directions, we develop a prototype application that tracks bugs effectively by capturing essential information from users and help resolve bugs quickly. I.

IJERT-Online Bug Tracking System on the Web

International Journal of Engineering Research and Technology (IJERT), 2013

https://www.ijert.org/online-bug-tracking-system-on-the-web https://www.ijert.org/research/online-bug-tracking-system-on-the-web-IJERTV2IS90595.pdf Online Bug Tracking System on the Web is a web-based code bug tracking system which runs on the web portal. It is a open source package which is written in the PHP scripting language and it works with the prerequisites MySQL Database, Microsoft SQL Database and PostgreSQL databases and the webserver. It can be installed on the different operating system such as Windows and Linux. Almost all the web browsers will be able to work as a client for tracking system. The Bug Tracking system generates the quick links to the auto generated individual searches such as like open issues, various Milestone to do-list, Most non-voted issues and the Project wish list for all the different projects in a tracking system. These all the quick searches can also be easily accessed from the different Issues in the system and whenever users or developers in the project space of the bug tracking system. It is the intelligent search that lets you to specify the number of every code debugged in seconds for finding the most recent issues in real-time. The bug tracking system can easily debug the project codes in online user interface on the web. It is open source and easier for developers to work on it.

Issue Tracking Systems: What Developers Want and Use

Proceedings of the 13th International Conference on Software Technologies

An Issue Tracking System (ITS) allows a developer to keep track of, prioritize, and assign multitudes of bugs, feature requests, and other development tasks such as testing. Despite ITSs play a significant role in day-today developers' activities, no previous study investigated what developers want and use in an ITS. The aim of this paper is twofold. First, we provide a feature matrix that maps six of the most used ITS to features, and second, we measure the developers' level of use and perceived importance of each feature. This knowledge has multiple benefits such as supporting the decision of the ITS to use and revealing promising areas of research and development. Specifically, quality improvement effort should target improving functionality in use, and development effort should target supporting functionalities needed. In this paper, we define and extract ten core ITS features and asked more than a hundred developers to rate their importance and use. Our results show that Advanced Search and Flexible Notifications are the most important features. Moreover, results show that no feature has been used by more than 90% of the respondents. Another interesting finding is that 27% of respondents rate Workflow Automation as a useful or required feature, despite having never used it themselves; this suggests the need to better training, exposure or of availability of ITS features. In conclusion, our results pave the way to significant research and development effort on ITS.

Improving Software Quality Assurance Using Bug Tracking System

—This paper entitled Improving Software Quality Assurance Using Bug Tracking System is mainly for applications developed in a company to keep track of employee skills and based on the skills assigning of the task is done to an employee and aims at creation of a Bug Tracking System for enhancing the software quality. This project will be accessible to all developers and its facility allows developers to focus on creating the database schema and while letting the application server define table based on the fields in JSP and relationships between them. Improving Software Quality Assurance Using Bug Tracking System is an automated system that can be useful to employees and the managers in any functional organization. This Bug Tracking System gives the facility to define the tasks in the organization and also allows the managers to track the bugs spent by the employee for that particular task. A report generation facility is supported in BTS (Bug Tracking System) that allows the managers to analyse which those skills by employee are utilized and those which are not utilized. This tool can help managers for Bug estimation per project or application. This tool helps employees to document their Bugs and analyse.

Website Content Management System

Bug Tracking, Help Desk Ticketing, issue raising, search facility, help information, issue resolution. Issues related to software projects can be raised, tracked and resolved by Employees of different departments. Resolved issues can be allowed to access from Knowledge Base as Knowledge elements. The different groups and representatives can interact each other through emails.The issue tracking system does all the jobs that are done in conventional system but ,here , everything is done in more formal and efficient manner. All the users of organization can interact with each other through the Issue Tracking System. This system acts as an interface between the employees thereby enabling them to forward their issues to the centralized Issue tracking system. Hence, making the work easy for both the issue raiser and the resolved. It totally avoids the involvement of middlemen in getting resolution for a particular issue.The Issue Tracking system is an intranet application, which provides information about issues in software projects, in detail. This product develops a system that can be used by all the departments of a software organization. In the conventional method, all the issues are dealt manually .The progress of the issues are also checked in person, which is a tedious task. Here, in Issue Tracking, it fulfills different requirements of administrator and employees of a software development organization efficiently. The specific purpose of the system is to gather and resolve issues that arise in different projects handled by the organization.

IJERT-Implementation Of Effective Defect Tracking System In Software Egineering

International Journal of Engineering Research and Technology (IJERT), 2012

https://www.ijert.org/implementation-of-effective-defect-tracking-system-in-software-egineering https://www.ijert.org/research/implementation-of-effective-defect-tracking-system-in-software-egineering-IJERTV1IS8683.pdf Defect Tracking Systems in testing is the process which report the defects and also provides the complete information regarding defects. In the testing phase the tester will identify the defects. Whenever the tester encounter number of defects he adds the defect id and information in the database.The tester reports to both project manager and developer. The defect details in the database table are accessible to both project manager and developer. The project manager assigns projects to the developers. The developer develops the projects as per customer requirements. The project manager itself assigns the developed applications to the Testers for testing. The tester tests the application and identify the defects in the application. When the tester encounter number of defects, he generates a unique id number for each individual defect. The defect information along with its id are mailed to the project manager and developer. This is defect Report. These are stored in the database. This is useful for further reference. Defect information includes the defect id, defect name, defect priority, project name, defect location, defect type.This whole process continues until all the defects are got fixed in the application.The defect report is mailed to the project manager and the developer as soon as the defect is identified. This makes that no error will go unfixed because of poor communication. It makes ensure that anyone who needs to know about a defect can learn of it soon after it is reported. Defect Tracking System plays an vital role in the testing phase. But it supports assigning projects for the developer, tester by the project manager. The Defect Tracking System maintains the different users separately i.e., it provides separate environments for project manager, developer and tester.

A software defect report and tracking system in an intranet

1999

Abstract Describes a case study where SofTrack (a software defect reporting and tracking system) was implemented using Internet technology in a geographically distributed organization. Four medium-to large-sized information systems with different levels of maturity are being analysed within the scope of this project.

An Empirical Study of Test Management in Bug Tracking System

2018

"Bug-Tracking mechanism is employed only is some of the large software development houses. Most of the others never bothered with bug tracking at all, and instead simply relied on shared lists and email to monitor the status of defects. This procedure is error-prone and tends to cause those bugs judged least significant by developers to be dropped or ignored. Bug-Tracking System is an ideal solution to track the bugs of a product, solution or an application. Bug Tacking System allows individual or groups of developers to keep track of outstanding bugs in their product effectively. This can also be called as Defect Tracking System. The Bug Tracking System can dramatically increase the productivity and accountability of individual employees by providing a documented work flow and positive feedback for good performance. M. Rajeswari | Dr. K. Parimala | Dr. X. Joshphin Jasaline Anitha""An Empirical Study of Test Management in Bug Tracking System"" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-1 | Issue-4 , June 2017, URL: http://www.ijtsrd.com/papers/ijtsrd2186.pdf Article URL: http://www.ijtsrd.com/computer-science/computer-security/2186/an-empirical-study-of-test-management-in-bug-tracking-system/m-rajeswari"