u INTERCULTURAL COMMUNICATION LEARNING OBJECTIVES (original) (raw)

On completion of this chapter, students should be able to demonstrate a broad understanding of the following: 0 the benefits of intercultural competence @ distinctions between intercultural communication, cross-cultural communication and intracultural communication ~ how to draw on a range of theories in order to anticipate some of the possible intercultural communication issues that are likely to influence relationships in culturally diverse groups 0 the value of developing intercultural competence for organisations 0 strategies for improving intercultural communication personally and within organisations