The government in the digital age: myths, realities and promises (original) (raw)
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Challenges for E-Government Strategy
Informatica Economica, 2007
Governments worldwide are faced with the challenge of transformation and the need to reinvent government systems in order to deliver efficient and cost effective services, information and knowledge through information and communication technologies. Development of Information and communication technologies catalyzed and led up to E-government. E-government is about transforming the way government interacts with the governed. The process is neither quick nor simple. The success of e-government requires fundamentally changing how government works and how people view the ways in which government helps them Governments have different strategies to build e-government. Some have created comprehensive long-term plans. Others have opted to identify just a few key areas as the focus of early projects. In all cases, however, the countries identified as most successful have begun with smaller projects in phases on which to build a structure. Research suggests that there is large potential for e-governance, creating a channel that would bring the government closer to citizens by increasing the speed and efficiency of their interactions. In order for e-government to reach it`s full potential, there are several barriers it must overcome.
E – GOVERNMENT: ITS ROLE, IMPORTANCE AND CHALLENGES
The explosive entry of technology into everyday life have changed how people live, work, how companies do their daily business and how governments serve their people. With the help of IT, governments are realizing that, by applying the same principles and technologies that are fueling e-business revolution, they can achieve similar transformation. The result is the emergency of egovernments. This paper will focus on e-government It will provide the general overview of egovernment, its importance, types and challenges facing these countries in managing egovernment.
Journal of Enterprise Information Management, 2005
Purpose-While private companies have continued to take advantage of information and communications technology to improve their businesses, services offered by government organisations have remained deficient over the years. Aims to provide an introduction to the papers within the journal issue which focus on this theme. Design/methodology/approach-Provides an outline of the themes of the papers. Findings-Notes that in seven the papers, contexts and problems associated with change instigated by e-government initiatives are explored. These relate to the intersection of theory, method, empirical findings and novel systems. They discuss practices, methods and barriers associated with the challenge of realising the vision of e-government. Originality/value-Provides an introduction to the papers on e-government, an evolving multidimensional and multidisciplinary field, where many mutually interdependent factors impact on its success, acceptance and perceived benefits.
Chapter 1 E-GOVERNMENT – A ROADMAP FOR PROGRESS
2005
E-government can transform and improve the entire scope of administrative action and the political processes. So e-government is both, vision of a future government and the reality we have to live with today. Sketching a roadmap may give us indications where we are heading. To begin with, e-government is not an objective per se; more it has to be seen as means in organizing public governance for better serving citizens and enterprises. This makes service provision essential. Reflecting the viewpoints of individual citizens (or of companies) is an obligation. When looking from outside, portals and forms of service delivery become key success factors. Moving ahead implies having an integrated view, clear strategies and concepts that are both innovative and feasible. Two guiding visions will have strong impacts on developments. First, a holistic approach is necessary to create work-processes and work-situations, as they are highly knowledge-intensive and rely on close forms of interact...
Proceedings of the 3rd International Conference on Theory and Practice of Electronic Governance - ICEGOV '09, 2009
The purpose of this paper is to discuss the relation between Governance and Information and Communications Technologies (ICTs) and its implications for policy design in a period of global turbulence and uncertainty. After briefly introducing some of the challenges characterizing the building of an "ICT-enabled Knowledge-Society", and the implications of ICTs for development, the paper discusses potential and limits of e-Government vs. e-Governance. In defining the organizational and institutional dimension underpinning ICT-enabled Governance models, the paper positions e-Government activities within the broader framework of e-Governance (i.e., the governance with and of ICT), as a learning type of dynamics. e-governance involves at the same time a constrained and open relationship with local and global actors and the redefinition of the interaction between freedom and dependencies. Furthermore, the paper presents an overview of selected mega-trends in the area of ICTs and their policy implications for Governments, with a special focus on the case of the European Union. In doing so, the paper introduces some key policy issues around the governance "with and of ICTs", exploring future perspectives towards building an ICT-enabled Knowledge-Society. In this regard, it is important to outline a key question around which the paper is built: what kind of changes will take place in society in the next 10-20 years? And what will be the role of ICTs and emerging technologies in particular, in government operations? The paper concludes identifying clues of the potential benefits, as well as the risks and barriers connected to ICT-enabled governance, and the expected impacts on society in view of further research.
Every nation, organizations, business houses are trying to find the ways that will reduce their resource consumption meanwhile maximize the benefits to their citizens, clients, customers and others stakeholders. Use of information and technology has helped us to make our personal and professional life comfortable. Many countries, having accepted the capacity of IT in transforming the systems of governance and have adopted e-governance as the preferred model for delivering services to their citizens. Information Technology (IT) has become an obligatory part of our daily lives and we continue to rely on it increasingly as it takes a central space in both our personal and public sphere.
Improving Governance and Services: Can E-Government Help?
Chinese Public Administration Review
E-government can help improve governance and service delivery by refocusing consideration of the purposes and tools of government. However, E-government initiatives pose challenging questions of management, especially about coordination in government and the design of services for citizens. Progress towards implementing e-government raises critical questions about preferred styles of governance and about how governments relate to citizens. At present, interactions between citizens, the institutions of government and information and communications technology raise more agendas than governments can handle. However, trying to find ways through these agendas is to confront questions of wide interest to citizens. At the very least, e-government helps improve governance and services by asking questions.
From E-Government to Digital Government
Advances in Electronic Government, Digital Divide, and Regional Development
Information and communication technologies (ICTs) know a steady evolution that leads to the development of digital technologies. These affect human lives and organizations' activities. In particular, they have become ubiquitous in the public sector almost throughout the world. The extensive use of ICTs in public administration (PA) contributes to the emergence of digital government. It is perceived as a means of public value creation and represents a part of a paradigm shift in public management. This chapter intends to review the milestones of PA reforms in a developing country, namely Tunisia, to highlight how it is using ICTs to create public value. A content analysis of data on public sector reforms and e-government strategies is performed. The results show progressive ICTs deployment by Tunisian PA over time. They illustrate a search to public value creation through the digital government.