Factors Impacting Intention to use of Erp Systems In Indian Context: an Empirical Analysis (original) (raw)
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Over the past few years, firms around the world have implemented enterprise resource planning (ERP) systems to have a standardized information system in their organizations. While millions of dollars have been spent on implementing ERP systems, previous research indicates that potential users may still not use them. This study, based on data from 75 potential end-users, examines various factors affecting users' behavioral intention to use the ERP system. The results indicate that subjective norms, perceived usefulness and education level are determinants of behavioral intention to use the system. In addition, perceived usefulness affects attitude towards use, and both perceived ease of use and compatibility affect perceived usefulness. Implications of these findings are discussed and further research opportunities described.
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The implementation of Enterprise Recourse Planning (ERP) systems has grown rapidly, but limited research has been conducted to investigate the utilization of ERP systems. By extending the Technology Acceptance Model, this paper provides a research model for examining the impact of computer self-efficacy and ERP systems design features on the utilization of ERP systems. To test the proposed research model, data are collected through a questionnaire survey distributed among employees in different organizations that have implemented an ERP system in the United Arab Emirates. Structural equation modeling techniques are used in this study to verify the causal relationships between the variables. The results strongly support the extended TAM in understanding employees’ utilization of ERP systems. The implications of this study and further research opportunities are also discussed.
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Every enterprise expects successful adoption of Information Technology (IT) to support their business process. While there has been many research conducted to establish the factors that lead to the successful adoption of IT in an enterprise, this research underlines the importance of accommodating external factors specific to the enterprise with regard to the acceptance of an Enterprise Resource Planning (ERP) software. A case study in a manufacturing company which utilizes ERP software to support their business process is presented to identify factors that drive its adoption. During the conceptualization of the IT adoption model, we found that external factors that drive the adoption resemble the model of Decomposed Theory of Planned Behavior (DTPB). These factors are mapped into three main variables in the model: attitude, subjective norm, and perceived behavioral control that affect the intention of users to use the software. The Structural Equation Modeling and multiple regression method were employed to analyze the relation between factors within the model, and to identify which variables contribute to the acceptance of the software. From the study we found that user's attitude toward the software significantly influence the intention to use the software (path coefficient = 0.9964) while it is interesting to see that subjective norms and perceive behavioral controls is not significant to the user's intention (path coefficient=-0.0225 and path coefficient=-0.0417, respectively). This concludes that the intention to use the ERP software in the enterprise is largely determined by positive attitudes toward the software, including understanding the benefits from its adoption.
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This paper studies the effects of four beliefs of a group of end users on the adoption of ERP systems. The beliefs examined were perceived usefulness, ease of use, expected capability, and expected value. A sample of 58 SAP users was collected, via online survey, from a large company in Saudi Arabia. The validity and the reliability of the data collection instrument were tested using the exploratory factor analysis and Cronbach's Alpha coefficients, respectively. Using multiple regression analysis, the perceived ease of use and the expected value of ERP system was found to have a significant direct effect on the acceptance of ERP system. However, the perceived usefulness and expected capability did not have a direct significant effect on acceptance of ERP systems. The study provides insights for organizations implementing ERP systems in developing countries.
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Businesses that are implementing Enterprise Resource Planning (ERP) systems are becoming more concerned with, and realising the importance of, end-user acceptance, a key success factor of ERP implementations . Previous research concerning ERP acceptance has been based on the popular Technology Acceptance Model first proposed by . Criticism against applying the Technology Acceptance Model (TAM) to examine ERP acceptance is that the use of an ERP is mandatory while an implicit assumption of TAM is that users of the information systems have some level of choice with regard to the extent that they use the technology.