Understanding End-Users Acceptance of Enterprise Resource Planning (ERP) System in Project-Based Sectors (original) (raw)
Related papers
End-Users' Acceptance of Enterprise Resource Planning Systems: An Investigation of Antecedents
Businesses that are implementing Enterprise Resource Planning (ERP) systems are becoming more concerned with, and realising the importance of, end-user acceptance, a key success factor of ERP implementations . Previous research concerning ERP acceptance has been based on the popular Technology Acceptance Model first proposed by . Criticism against applying the Technology Acceptance Model (TAM) to examine ERP acceptance is that the use of an ERP is mandatory while an implicit assumption of TAM is that users of the information systems have some level of choice with regard to the extent that they use the technology.
An extension of the technology acceptance model in an ERP implementation environment
This paper presents an extension to the technology acceptance model (TAM) and empirically examines it in an enterprise resource planning (ERP) implementation environment. The study evaluated the impact of one belief construct (shared beliefs in the benefits of a technology) and two widely recognized technology implementation success factors (training and communication) on the perceived usefulness and perceived ease of use during technology implementation. Shared beliefs refer to the beliefs that organizational participants share with their peers and superiors on the benefits of the ERP system.
Organizational adoption of enterprise resource planning systems: A conceptual framework
The Journal of High Technology Management Research, 2007
Although Enterprise Resource Planning (ERP) systems are being used widely all around the world, they bring along many problems as well as benefits. Most of these implementations are failures and inadequate adoption is just one of the failure factors. This study provides an extensive review of the literature resulting in a taxonomy that may be used for other researchers in the field. The study also defines a framework for organizational adoption of ERP systems. The model consists of core Technology Acceptance Model (TAM) variables (perceived ease of use of ERP system and perceived usefulness), satisfaction and common actors of an ERP project: technology, user, organization and project management.
Organizational adoption of information technologies: Case of enterprise resource planning systems
The Journal of High Technology Management Research, 2008
This paper reviews the adoption of Enterprise Resource Planning (ERP) systems which were implemented and are still being implemented in many industries today. The study defines organizational adoption of ERP systems through building a framework which has the core Technology Acceptance Model (TAM) variables (perceived ease of use of ERP system and perceived usefulness), and satisfaction; and common actors of an ERP project: technology, user, organization and project management. A survey was conducted after studying the literature and making qualitative studies. Results of the study revealed that organizational adoption can only be accomplished if the satisfaction with the ERP system is achieved by competency and flexibility of the technology along with the special efforts of project management during project implementation. This study not only handles problems of ERP from a new perspective, but also provides researchers and managers with insight about adopting the ERP software across the organization.
Isico 2013, 2013
Every enterprise expects successful adoption of Information Technology (IT) to support their business process. While there has been many research conducted to establish the factors that lead to the successful adoption of IT in an enterprise, this research underlines the importance of accommodating external factors specific to the enterprise with regard to the acceptance of an Enterprise Resource Planning (ERP) software. A case study in a manufacturing company which utilizes ERP software to support their business process is presented to identify factors that drive its adoption. During the conceptualization of the IT adoption model, we found that external factors that drive the adoption resemble the model of Decomposed Theory of Planned Behavior (DTPB). These factors are mapped into three main variables in the model: attitude, subjective norm, and perceived behavioral control that affect the intention of users to use the software. The Structural Equation Modeling and multiple regression method were employed to analyze the relation between factors within the model, and to identify which variables contribute to the acceptance of the software. From the study we found that user's attitude toward the software significantly influence the intention to use the software (path coefficient = 0.9964) while it is interesting to see that subjective norms and perceive behavioral controls is not significant to the user's intention (path coefficient=-0.0225 and path coefficient=-0.0417, respectively). This concludes that the intention to use the ERP software in the enterprise is largely determined by positive attitudes toward the software, including understanding the benefits from its adoption.
Extending the Technology Acceptance Model to Investigate the Utilization of ERP Systems
International Journal of Enterprise Information Systems, 2010
The implementation of Enterprise Recourse Planning (ERP) systems has grown rapidly, but limited research has been conducted to investigate the utilization of ERP systems. By extending the Technology Acceptance Model, this paper provides a research model for examining the impact of computer self-efficacy and ERP systems design features on the utilization of ERP systems. To test the proposed research model, data are collected through a questionnaire survey distributed among employees in different organizations that have implemented an ERP system in the United Arab Emirates. Structural equation modeling techniques are used in this study to verify the causal relationships between the variables. The results strongly support the extended TAM in understanding employees’ utilization of ERP systems. The implications of this study and further research opportunities are also discussed.
An Analysis of Factors Affecting User Acceptance of ERP Systems in the United States
Enterprise Resource Planning (ERP) systems are widely used in most industries today because of the benefits they offer: improved integration of business processes, improved cost control, improved decision making, improved customer service, and improved profitability. Although much IS research has been published concerning acceptance of enterprise systems, adoption issues, or critical success factors in implementing an ERP system, little research has been presented that focuses on the ERP usage behavior. The purpose of this research is to attempt to extend the unified theory of acceptance and use of technology model in order to predict the acceptance of ERP systems among its users in the United States. This study will potentially benefit Information Technology (IT) professionals in a global environment. IT professionals can design acceptance strategies that promote ERP usage ultimately.
End User Adoption of ERP Systems: Investigation of Four Beliefs
Proceedings of the 14th Conference on Information Systems,, 2008
This paper studies the effects of four beliefs of a group of end users on the adoption of ERP systems. The beliefs examined were perceived usefulness, ease of use, expected capability, and expected value. A sample of 58 SAP users was collected, via online survey, from a large company in Saudi Arabia. The validity and the reliability of the data collection instrument were tested using the exploratory factor analysis and Cronbach's Alpha coefficients, respectively. Using multiple regression analysis, the perceived ease of use and the expected value of ERP system was found to have a significant direct effect on the acceptance of ERP system. However, the perceived usefulness and expected capability did not have a direct significant effect on acceptance of ERP systems. The study provides insights for organizations implementing ERP systems in developing countries.
AMCIS 2005 Proceedings, 2005
Businesses that are implementing Enterprise Resource Planning (ERP) systems are becoming more concerned with, and realising the importance of, end-user acceptance, a key success factor of ERP implementations . Previous research concerning ERP acceptance has been based on the popular Technology Acceptance Model first proposed by . Criticism against applying the Technology Acceptance Model (TAM) to examine ERP acceptance is that the use of an ERP is mandatory while an implicit assumption of TAM is that users of the information systems have some level of choice with regard to the extent that they use the technology.
Individual And Organizational Factors Influencing The Behavioral Intention To Use ERP Systems
Information Technology (IT) investment is one of the biggest organization's investment that is mainly intended to enhance organizational performance, effectiveness, efficiency and competitive advantage. One of the most popular IT investment done by companies is enterprise resource planning (ERP) system implementation. ERP systems are integrated, enterprise wide systems which automate core corporate activities such as manufacturing, human resources, finance and supply chain management. ERP systems can not improve organizational performance unless they are used widely in the organizations. This research aims at studying how the acceptance of ERP systems among the systems' users can be improved by analyzing the influence of a number of individual and organizational factors. A research model is developed based on Technology Acceptance Model (TAM). Behavioral intention to use ERP systems is used as dependent variable to measure the acceptance of ERP system among the users. The ro...